Pharmacies feel the pinch of the labor shortage

NCPA June 2, 2021

Last week, we asked you if the national labor shortage that has small employers scrambling for workers is affecting your pharmacy. The answer was a resounding “yes!” In a survey of independent community pharmacists conducted May 26-28 by NCPA, 80 percent say they are having a difficult time filling open positions. Nearly 90 percent of respondents say they can’t find pharmacy technicians, and nearly 60 percent can’t find front-end employees to run the cash register, track inventory, and manage other basic store operations. “This is a major challenge for community pharmacies that are seeing many more patients because of the pandemic,” NCPA CEO Douglas Hoey said. “Finding qualified workers is tough under normal circumstances. This is an acute problem for local pharmacies that should be at full strength now.” Read more about survey results here.