NCPA/CPESN Med Sync Fellowship
Registration for the next cohort
beginning in February 2026 is open!
Help your pharmacy become more proactive and drive sustainable revenue growth with the NCPA/CPESN®. Enroll in a comprehensive nine-month guided implementation program designed specifically for community pharmacies ready to elevate their patient care model, streamline workflow, and unlock new value-based care opportunities.
Through a blend of on-demand learning and live support, you’ll build a fully operational appointment-based model that improves workflow, enhances predictability, increases patient engagement, and positions your pharmacy for value-based care opportunities.
Enrollment Form
Click Here to Enroll Today!Fellows FAQs
Who can enroll?
Licensed pharmacists, pharmacy technician, community health workers, and other pharmacy staff practicing at an NCPA member pharmacy.
Why should I participate?
At completion, every participating pharmacy will leave with:
✔ A complete, documented med sync workflow with detailed process mapping
✔ A customized med sync SOP
✔ A KPI tracking and reporting structure
✔ A fully implemented, patient-centered, appointment-based model with at least a 30 percent increase of eligible prescription volume synced
✔ A measurable reduction in prescription inventory holding costs (25 percent or greater), resulting in improved cash flow and more efficient inventory management
✔ A trained, confident sync lead and pharmacy team
Increase your profitability through higher refill capture, with med sync patients averaging 20 additional prescriptions per year — yielding an estimated $5,000 in added annual profit for every 20 enrolled patients.
This is the structure and support pharmacy teams have been asking for — actionable, realistic, and rooted in best practices proven across high-performing NCPA and CPESN pharmacies nationwide.
What will the fellow do?
Each month includes three one-hour live virtual sessions, held on Wednesdays at 4 p.m. ET.
Week 1: Live Coaching and Training Session
Deep-dive education reinforcing the 13 on-demand modules to build core skills, systems, and structure.
Week 2: Live Implementation and Troubleshooting Session
Interactive support with expert guidance and operational best practices to refine workflow, processes, and execution.
Week 4: Office Hours and Action Assignments
Tailored coaching, KPI review, personalized Q&A time for your specific challenges, and deliverable submission to ensure consistent progress.
Over nine months, you will be guided through a comprehensive implementation process, from baseline assessments and workflow mapping to patient enrollment strategies, inventory alignment, team buy-in, routine sync calls, SOP development, clinical service integration, and long-term sustainability planning.
How long is the fellowship?
The fellowship lasts nine months. The program begins in February with orientation.
What will the fellow learn throughout the year and how will they receive that education?
13 high-impact on-demand modules
27 live coaching, training, and implementation sessions, including monthly office hours
Direct access to experts to build-out your pharmacy’s med sync service
Realistic action assignments that move your pharmacy forward
Tools and templates you can use immediately
Structured, data-driven implementation milestones to keep your team on track
Access to CPESN Business Intelligence SyncFit dashboards with real-time med sync revenue and opportunity insights
What are the requirements for the fellows?
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Pharmacy staff member at an NCPA pharmacy in good standing
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Attend regular fellowship webinars and discussion groups
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Execute fellowship-directed work activities
Pharmacies FAQs
Why should I participate?
If your pharmacy is ready and wants to implement med sync with confidence, consistency, and measurable results, this program was built for you. With an effective appointment-based model, your pharmacy can grow clinical programs and positively impact key performance indicators.
What are the requirements for the site?
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Provide employees with access to eCarePlan capable system for pharmacy-based patient
care -
Provide salary and benefits and/or contract remuneration directly to fellow
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Protect at least 12 hours per week of the fellow’s time for fellowship-directed work activities
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Provide regular feedback to the fellow with more formal quarterly evaluations
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Provide a safe and adequate workspace and materials necessary for the fellow to provide
the services, including sufficient technology to execute the program -
Inform your staff of the fellow’s role and ensure they are open to job description changes
How do I get involved?
The enrollment period is open through Jan. 31, 2026! Complete the online enrollment form to sign up. Please contact NCPA at [email protected] with any additional questions you may have.
Is there a cost to participate?
Yes, the cost of tuition is a one time payment of $3,500 paid by the pharmacy. The cost has been reduced from previous years thanks to scholarship support from Merck.