NCPA/CPESN Med Sync Fellowship

Fellowship

 

Registration for the next cohort beginning in February 2026 is open!

Help your pharmacies grow their non-dispensing revenue with the NCPA/CPESN Med Sync Fellowship Program. Enroll in a comprehensive 9-month guided implementation program designed specifically for community pharmacies ready to elevate their patient care model, streamline workflow, and unlock new value-based care opportunities.

Through a blend of on-demand learning and live support, you’ll build a fully operational appointment-based model that improves workflow, enhances predictability, increases patient engagement, and positions your pharmacy for value-based care opportunities. 

Enrollment Form

Click Here to Enroll Today!
Enrollment for the February 2026 class is open. Click the link to complete the enrollment form. Questions? Email [email protected]

Whitney Brace, Pharmacy Owner

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Dean Stone, Pharmacy Owner

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Tim Mitchell, Pharmacy Owner

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Allyson, Fellow

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Joe, Faculty

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Matt, Fellow

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Paula, Fellow

Fellows FAQs

Who can enroll?

Licensed pharmacists, pharmacy technician, community health workers, and other pharmacy staff practicing at an NCPA member pharmacy.

Why should I participate?

✔ A complete, documented Med Sync workflow with detailed process mapping 

✔ A customized Med Sync SOP 

✔ A KPI tracking and reporting structure 

✔ A fully implemented, patient-centered appointment-based model with at least 50% of eligible prescription volume synced 

✔ A trained, confident Sync Lead and pharmacy team 

Click here to learn more and hear from past fellows.

What will the fellow do?

Each month includes three one-hour live virtual sessions with embedded action assignments, held on Wednesdays at 4:00 p.m. ET. 

Week 1: Live Coaching & Training Session 

  • Deep-dive education reinforcing the 13 on-demand modules to build core skills, systems, and structure. 

Week 2: Live Implementation & Troubleshooting Session 

  • Interactive support with expert guidance and operational best practices to refine workflow, processes, and execution. 

Week 4: Office Hours & Action Assignments 

  • Tailored coaching, KPI review, personalized Q&A time for your specific challenges, and deliverable submission to ensure consistent progress. 

How long is the fellowship?

The fellowship lasts nine months. The program begins in February with orientation.

What will the fellow learn throughout the year and how will they receive that education?

  • Launch or strengthen a scalable, efficient, and patient-centered Med Sync program 

  • Redesign your workflow and standardize processes to eliminate daily chaos 

  • Empower your staff through clear team roles and improved buy-in 

  • Improve patient outcomes through consistent and meaningful engagement 

  • Integrate Med Sync into your pharmacy’s value-based care strategy by leveraging your appointment-based model 

  • Build a complete, functional Med Sync standard operating procedure (SOP) 

  • Leverage powerful tools, including the SyncFit Dashboard, to optimize performance 

  • Establish consistent KPI tracking and reporting that measures real results 

What are the requirements for the fellows?

  1. Pharmacy staff member at an NCPA pharmacy in good standing

  2. Attend regular fellowship webinars and discussion groups

  3. Execute fellowship-directed work activities

Pharmacies FAQs

Why should I participate?

If your pharmacy is ready and wants to implement Med Sync with confidence, consistency, and measurable results, this program was built for you. With an effective appointment-based model, your pharmacy can grow clinical programs and positively impact key performance indicators.

What are the requirements for the site?

  1. Provide employees with access to eCarePlan capable system for Pharmacy-based patient
    care

  2. Provide Salary and Benefits and/or Contract Remuneration Directly to Fellow
    care

  3. Protect at least 12 hours per week of the fellow’s time for fellowship-directed work activities.

  4. Provide regular feedback to the fellow with more formal quarterly evaluations.

  5. Provide a safe and adequate workspace and materials necessary for the Fellow to provide
    the Services, including sufficient technology to execute the Program.

  6. Inform your staff of the fellow’s role and ensure they are open to job description changes

How do I get involved?

The enrollment period is open through January 31, 2026! Complete the online enrollment form to sign up. Please contact NCPA at [email protected] with any additional questions you may have.

Is there a cost to participate?

Yes, the cost of tuition is a one time payment of $3,500 paid by the pharmacy.