Available only at the NCPA Annual Convention, Oct. 3-6, join customer service expert Laurie Guest for a fast-paced, engaging workshop on how simple, low-cost actions can shape how patients view your pharmacy, build loyalty in your community, and create the “wow” factor that keeps customers coming back. This workshop is included with your registration and will take place Oct. 3, 3-5:30 p.m. CT.
Attendees will leave with practical strategies and actionable ideas to help their teams deliver consistent hospitality and customer-first service.
You can learn more about this special workshop and our business education offerings here. You can also begin planning your convention itinerary with our interactive agenda.
Register for convention housing by Sept. 11 at 5 p.m. CT to lock down an exclusive hotel rate for attendees. Joining our hotel block will net you more than a discounted room rate — you'll also get a chance to win complimentary registration to our three largest meetings next year, a $2,800 value! Register for the convention and housing here.