NCPA has released a new resource to help independent community pharmacists accurately complete Medicaid cost of dispensing (COD) surveys, an important step in ensuring Medicaid reimbursement reflects the true cost of dispensing prescriptions.
The Medicaid Cost of Dispensing Survey Best Practices guide provides practical recommendations to help pharmacy owners prepare for, complete, and submit COD surveys. The resource explains why these surveys matter, outlines common mistakes to avoid, and offers tips for reporting complete and accurate information.
COD surveys are used by state Medicaid programs to determine the professional dispensing fee paid to pharmacies. Because survey results directly influence future reimbursement rates, strong participation and accurate reporting by independent pharmacies are essential to ensuring survey findings reflect the real costs of operating a community pharmacy.
The guide is intended to serve as a practical reference for independent pharmacy owners and staff participating in Medicaid COD surveys and is designed to help pharmacies confidently navigate the survey process while contributing meaningful data that supports fair Medicaid reimbursement.
