Community Pharmacy Research Library

This is a list of published research done in the community pharmacy space in the United States. Some full papers may require purchase for viewing.

Download the dataset here.

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Innovative Care

  • “Pharmacy Care at Home — is what Pharmacy Does” (Nario Cantu)

    Cantu, Nario

    CPESN USA (Vimeo)

    Published Date: 5/26/2025

    State(s): TX

    Objective(s): [AI Generated] Describe outcomes after adopting the CPESN Pharmacy Care at Home model in a border community pharmacy.

    Method(s): Program narrative from Cantu’s Pharmacy, scaling home-based services after joining PCaH.

    Results: Scaled to ~100 patients; improved access and operational viability reported.

    Conclusion(s): PCaH can be scaled in independent pharmacies to meet patient needs while sustaining the business.

    Keywords: PCAH; chronic care; home-based care; access; reimbursement

    Access here.

  • CPESN® Big Tree Medical in Washington

    VanderHouwen, Kari; CPESN Washington; Big Tree Medical

    CPESN USA (Vimeo)

    State(s): WA

    Objective(s): [AI Generated] Describe pharmacy affiliation with Big Tree Medical special purpose program.

    Method(s): Pharmacy-clinic integration to reopen a clinic and align with primary care.

    Results: Enhanced access through co-location/affiliation; patient enrollment goals set.

    Conclusion(s): Pharmacy-primary care affiliation models can expand access in underserved areas.

    Keywords: primary care; clinic; affiliation; access; innovative care

    Access here.

  • Holston Medical Group, Emergent ACO

    Holston Medical Group; CPESN Northeast Tennessee

    CPESN USA (Vimeo)

    State(s): TN

    Objective(s): [AI Generated] Describe ACO-pharmacy partnership enabling referrals, EMR access, and care coordination.

    Method(s): Physician group partnership with CPESN NET pharmacies provides referrals and EHR communication.

    Results: Improved coordination and outcomes; statin adherence gains reported elsewhere for similar partnerships.

    Conclusion(s): Direct EMR connectivity and referral pathways increase pharmacist impact in ACO models.

    Keywords: ACO; EMR; referrals; adherence; Medicare

    Access here.

  • Hospital at Home: Operational Considerations

    ASHP Podcast Team

    ASHP — Pharmacy Leadership

    Published Date: 10/09/2022

    Objective(s): [AI Generated] Outline operational considerations for hospital-at-home models in small and rural settings.

    Method(s): Interview/discussion on workflows, staffing, and technology.

    Results: [AI Generated] Key process, staffing, and compliance insights for hospital-at-home.

    Conclusion(s): [AI Generated] Hospital-at-home can extend acute-level care access in rural communities with the right infrastructure.

    Keywords: hospital-at-home; telemedicine; access; rural

    Access here.

  • Mobility Health Expanded Nationwide for CPESN® Pharmacies

    CPESN USA; Mobility Health

    CPESN USA (Vimeo)

    State(s): Multi-state

    Objective(s): [AI Generated] Announce expansion of lab services (COVID/flu/etc.) access for CPESN pharmacies.

    Method(s): Nationwide partnership with Mobility Health to provide lab services through pharmacies.

    Results: Improved access to testing services at community pharmacies nationwide.

    Conclusion(s): Lab partnerships can expand point-of-care services in community settings.

    Keywords: testing; COVID-19; influenza; lab services; access

    Access here.

Prevention/Chronic Disease

  • 2024 Health Quality Innovator of the Year Award

    CPESN USA; Health Quality Innovators

    CPESN USA (Vimeo)

    State(s): KS; MO; SC; VA

    Objective(s): [AI Generated] Summarize multi-network vaccination campaign outcomes and economic value.

    Method(s): CPESN + HQI partnership; 279 clinics between Sep 25–Oct 30, 2024 across four states.

    Results: 12,795 immunizations; estimated $59M+ healthcare cost savings (~$4,000 per vaccine).

    Conclusion(s): Large-scale, pharmacist-led vaccine initiatives can deliver substantial public-health and financial value.

    Keywords: vaccination; Medicare; Medicare; value; public health; reimbursement

    Access here.

  • A review of health-related outcomes from community pharmacist interventions in patients with chronic obstructive pulmonary disease

    Barefield, Kimberly L.; DeBellis, Heather F.

    Clinical Pharmacy Forum

    Published Date: 06/18/2019

    State(s):

    Objective(s): Review community pharmacist roles in COPD detection and management.

    Method(s): Narrative review of interventions such as smoking cessation, immunizations, spirometry, MTM, adherence counseling, and transitions of care.

    Results: Evidence that pharmacists improve outcomes and reduce costs for COPD patients.

    Conclusion(s): Community pharmacists are well-positioned to deliver interventions that improve COPD outcomes.

    Keywords: COPD; MTM; adherence; spirometry; immunization; smoking cessation; transitions of care

    Access here.

  • A systematic review of the role of community pharmacists in prevention and control of cardiovascular diseases using the ECHO model

    Motlohi, Nthabiseng Florina; Wiafe, Ebenezer; Mensah, Kofi Boamah; Padayachee, Neelaveni; Petrus, Ruwayda; Bangalee, Varsha; et al.

    Systematic Review Journal

    Published Date: 2023

    State(s): Multiple (Global)

    Objective(s): To systematically analyze community pharmacists' roles in cardiovascular disease management via ECHO programs

    Method(s): Systematic literature review and qualitative synthesis

    Results: Pharmacists contributed to medication management, patient education, lifestyle counseling, adherence support

    Conclusion(s): Pharmacists enhance cardiovascular prevention and control through ECHO support globally

    Keywords: cardiovascular; pharmacists; ECHO model; prevention; adherence

    Access here.

  • Addressing equity and access to care in rural Appalachia: Managing HIV, hepatitis C, and substance use disorders

    Calandra, Julia; Shukla, Shuchin; Grandy, Rebecca

    Clinical Pharmacy Forum

    Published Date: 06/16/2022

    State(s): North Carolina

    Objective(s): Describe strategies used by an academic family medicine practice to improve access and equity for HIV, HCV, and SUD.

    Method(s): Practice description highlighting co-located services, telehealth, multidisciplinary teams, community partnerships, and learner training.

    Results: Shows how pharmacist-led, team-based models address SDOH barriers and improve access in rural populations.

    Conclusion(s): Provides adaptable strategies for similar sites to expand equitable care; pharmacists play key leadership roles.

    Keywords: Appalachia; HIV; hepatitis C; substance use disorder; telehealth; equity; access; rural

    Access here.

  • Addressing social determinants of health in community pharmacy: Innovative opportunities and practice models

    Foster, Amanda A.; Daly, Christopher J.; Logan, Tripp; Logan Jr, Richard; Jarvis, Heather; Croce, John; Jalal, Zarina; Trygstad, Troy; Bowers, David; Clark, Brian; Moore, Sarah; Jacobs, David M.

    Journal of the American Pharmacists Association (JAPhA)

    Published Date: 05/04/2021

    State(s): U.S. (general)

    Objective(s): Outline community-pharmacy practice models that address SDoH and discuss pathways for reimbursement and sustainability.

    Method(s): Narrative review/commentary synthesizing emerging models and practical examples.

    Results: Describes multiple models that integrate pharmacies with public health, social services, and community organizations; highlights need for standardized workflows and payment mechanisms. [AI-drafted summary from publisher abstract]

    Conclusion(s): Community pharmacies are well positioned to reduce inequities by addressing SDoH via cross-sector partnerships; durable reimbursement is necessary for scale.

    Keywords: equity; reimbursement; MTM; training; partnerships; delivery; SDoH

    Access here.

  • Appointment attendance and patient perception of drive-up INR testing in a rural anticoagulation clinic during the COVID-19 pandemic

    Zobeck, Bryan; Carson, Erin; MacDowell, Martin; Hunt, Aaron; Reeder, Austin

    Clinical Pharmacy Research Report

    Published Date:

    State(s): Illinois

    Objective(s): Assess appointment volume and patient perception after initiating drive-up INR testing.

    Method(s): Cross-sectional cohort survey (May–July 2020) with retrospective schedule review (Oct 2019–Jun 2020).

    Results: 64/80 surveys; 46.6% preferred drive-up; volumes rebounded after implementation; 59.3% want it to continue.

    Conclusion(s): Drive-up INR testing improved attendance and was well received; may reduce barriers beyond the pandemic.

    Keywords: anticoagulation; INR; rural; drive-up; attendance; Illinois

    Access here.

  • Considerations for Sustaining Comprehensive Medication Management in Transitions of Care at Federally Qualified Health Centers: A Qualitative Analysis

    Abshir, Ifrah; White, Katie M.; Farley, Joel F.; Sorge, Lindsay A.; Pradeep, Swetha; Cannon, Athena; Tran, Kim; Pestka, Deborah L.

    Research Report

    Published Date: 07/28/2025

    State(s): Minnesota

    Objective(s): Identify factors influencing sustainability of CMM during transitions of care in FQHCs.

    Method(s): Semi-structured interviews with 15 team members across six FQHCs; analysis mapped to EPIS framework.

    Results: 29 codes/12 subcodes; sustainment aided by leadership, workflow, collaboration; hindered by billing limits and reliance on grants.

    Conclusion(s): Multiple organizational and contextual factors influence long-term viability of CMM in ToC; insights guide sustainment.

    Keywords: transitions of care; FQHC; comprehensive medication management; sustainability; EPIS; billing; leadership

    Access here.

  • CPESN Arkansas, Medication Reviews Program

    CPESN Arkansas

    CPESN USA (Vimeo)

    State(s): AR

    Objective(s): [AI Generated] Summarize targeted medication review services for identified patients.

    Method(s): Contract with CSS Health for targeted medication reviews.

    Results: Participating pharmacies deliver medication review interventions for identified patients.

    Conclusion(s): Third-party partnerships can scale medication review capacity in community pharmacies.

    Keywords: MTM; medication review; adherence; chronic care

    Access here.

  • CPESN Hawaii® Home Health Vaccines

    Oyadomari, Keri; CPESN Hawaii

    CPESN USA (Vimeo)

    State(s): HI

    Objective(s): [AI Generated] Summarize in-home COVID vaccination service for small care homes.

    Method(s): Pharmacists delivered vaccines in-home to small care, group, and foster homes under DOH grant.

    Results: Improved access for homebound and congregate settings; multi-site coverage.

    Conclusion(s): Home-based vaccination by pharmacists improves equity for vulnerable populations.

    Keywords: vaccination; home health; COVID-19; equity; access

    Access here.

  • CPESN North Carolina pharmacist Tori Grooms – NC Medicare MTM Program

    Grooms, Tori

    CPESN USA (Vimeo)

    State(s): NC

    Objective(s): [AI Generated] Describe MTM outreach to Medicare-identified patients under a large MCO.

    Method(s): CPESN NC pharmacist documents outreach and MTM service delivery for Medicare patients.

    Results: Improved access to MTM for Medicare beneficiaries via targeted outreach.

    Conclusion(s): Network-enabled MTM can address medication-related problems in older adults.

    Keywords: Medicare; MTM; adherence; chronic care

    Access here.

  • CPESN Serving Deaf & Hard-of-Hearing Patients

    CPESN Pennsylvania; Chichi Ilonzo Momah

    CPESN USA (Vimeo)

    State(s): PA

    Objective(s): [AI Generated] Showcase two Community Connected success stories on serving special populations.

    Method(s): Inclusive service practices for deaf and hard-of-hearing patients in PA.

    Results: Improved communication and access for deaf/HoH patients in PA

    Conclusion(s): Community pharmacies adapt operations to meet unique needs of local populations.

    Keywords: accessibility; deaf; hard of hearing

    Access here.

  • CPESN® Colorado – Chronic Care Management

    CPESN Colorado

    CPESN USA (Vimeo)

    State(s): CO

    Objective(s): [AI Generated] Describe state grant support for DSME, BP monitoring, and related services.

    Method(s): Colorado Health Dept grant supports chronic care services through CPESN CO pharmacies.

    Results: Expanded access to DSME, BP monitoring, and related services.

    Conclusion(s): Targeted grants can expand pharmacy-led chronic care management.

    Keywords: chronic care; DSME; hypertension; prevention

    Access here.

  • CPESN® Florida, MTM Program for Diabetes Patients

    Rhodes, Laura

    CPESN USA (Vimeo)

    State(s): FL

    Objective(s): [AI Generated] Describe enhanced MTM delivery for diabetes/hypertension patients under a commercial health plan.

    Method(s): Contracted enhanced MTM services provided in-person or via telehealth.

    Results: Expanded pharmacist-led disease management for commercially insured patients.

    Conclusion(s): Commercial plan partnerships can scale pharmacist MTM for chronic disease management.

    Keywords: diabetes; hypertension; MTM; telemedicine; commercial plan

    Access here.

  • CPESN® Hawaii, Brief Med Reviews 65+

    CPESN Hawaii

    CPESN USA (Vimeo)

    State(s): HI

    Objective(s): [AI Generated] Describe brief med reviews for 65+ populations under HMSA support.

    Method(s): CPESN HI pharmacies perform brief med reviews for older adults.

    Results: Improved medication understanding and adherence among seniors.

    Conclusion(s): Short pharmacist interventions can address medication risks in older adults.

    Keywords: medication review; older adults; Medicare; adherence

    Access here.

  • CPESN® Kentucky, Vaccine Equity Program

    CPESN Kentucky

    CPESN USA (Vimeo)

    Published Date: 6/18/2025

    State(s): KY

    Objective(s): [AI Generated] Highlight grant-funded strategies to increase pneumococcal vaccination among underserved Black and Spanish-speaking adults.

    Method(s): Value-based payment model with community partnerships; outreach and pharmacist-led clinics.

    Results: Model increased vaccination access and provides a template for replication across networks.

    Conclusion(s): Pharmacist-led, value-based vaccination programs can reduce disparities in underserved populations.

    Keywords: equity; vaccine; vaccination; value-based; outreach; rural

    Access here.

  • CPESN® Medical Billing Supports Success

    Lino's Pharmacy team

    CPESN USA (Vimeo)

    State(s): TX

    Objective(s): [AI Generated] Describe how medical billing supports enabled new revenue and time for patient care.

    Method(s): Lino’s Pharmacy adopted medical billing beginning with a vaccine hesitancy program; identified additional care gaps.

    Results: New revenue streams supported more pharmacist time with patients; uncovered unmet needs.

    Conclusion(s): Medical billing infrastructure can strengthen clinical service sustainability in community pharmacies.

    Keywords: medical billing; vaccination; reimbursement; workflow; access

    Access here.

  • CPESN® Minnesota, Medicaid & Medicare MTM

    CPESN Minnesota

    CPESN USA (Vimeo)

    State(s): MN

    Objective(s): [AI Generated] Summarize MTM services for Medicaid/Medicare patients with chronic conditions.

    Method(s): In-person and telehealth MTM across CPESN Minnesota pharmacies.

    Results: Expanded access to pharmacist-provided MTM statewide.

    Conclusion(s): Network models can scale MTM for public payers.

    Keywords: Medicaid; Medicare; MTM; telemedicine; chronic care

    Access here.

  • CPESN® Missouri CHW Success Leads to CPESN® Health Equity

    CPESN Missouri; CPESN Health Equity

    CPESN USA (Vimeo)

    State(s): MO

    Objective(s): [AI Generated] Describe how CHW engagement in vaccine hesitancy programs informed broader Health Equity efforts.

    Method(s): HRSA-funded vaccine hesitancy outreach using CHWs; lessons scaled into CPESN Health Equity initiative.

    Results: Improved vaccine uptake and community engagement; foundation for network-wide equity program.

    Conclusion(s): Embedding CHWs in pharmacy programs can catalyze durable equity initiatives.

    Keywords: CHW; equity; vaccination; health literacy; outreach

    Access here.

  • CPESN® Missouri, Clinical Screening (RxE2)

    CPESN Missouri

    CPESN USA (Vimeo)

    State(s): MO

    Objective(s): [AI Generated] Describe payer-supported depression screening in community pharmacies.

    Method(s): Pharmacist-administered depression screenings in St. Louis area; referral/education as needed.

    Results: Improved identification of depression; pathway to appropriate care.

    Conclusion(s): Community pharmacies can implement behavioral health screenings to close care gaps.

    Keywords: risk assessment; behavioral health; depression; screening

    Access here.

  • CPESN® North Carolina Participates in Collaborative-led Adherence Program

    CPESN North Carolina

    CPESN USA (Vimeo)

    State(s): NC

    Objective(s): [AI Generated] Describe a collaborative Medicare adherence improvement effort for AFib patients.

    Method(s): Multi-partner adherence program focused on Medicare AFib population; CPESN NC pharmacies participate.

    Results: Improved adherence expected among targeted patients.

    Conclusion(s): Community pharmacies are critical partners in Medicare adherence initiatives.

    Keywords: adherence; anticoagulation; Medicare; AFib

    Access here.

  • CPESN® North Carolina, Medicaid Disease Management Pilot

    CPESN North Carolina

    CPESN USA (Vimeo)

    State(s): NC

    Objective(s): [AI Generated] Outline a managed-care pilot to improve adherence among diabetes patients.

    Method(s): CPESN NC pharmacists deliver adherence interventions for Medicaid beneficiaries.

    Results: Pilot aims to improve adherence and reduce complications in diabetes.

    Conclusion(s): Managed-care pilots can leverage community pharmacists to address chronic disease in Medicaid.

    Keywords: adherence; diabetes; Medicaid; med sync; MTM

    Access here.

  • CPESN® Northeast Tennessee pharmacies leverage risk assessments as proactive patient care tools

    Wagers, Rebecca

    CPESN USA (Vimeo)

    State(s): TN

    Objective(s): [AI Generated] Demonstrate how flu and fall risk assessments inform proactive care in NETN.

    Method(s): Emergent ACO collaboration; >3,500 assessments (flu and fall) completed and used for follow-up care.

    Results: Risk assessments used to improve patient health and safety; support proactive interventions.

    Conclusion(s): Brief pharmacist-administered assessments can catalyze population health actions.

    Keywords: risk assessment; vaccination; falls; Medicare; ACO; population health

    Access here.

  • CPESN® South Dakota, Expanding CVD Risk Reduction Program

    CPESN South Dakota; South Dakota Dept of Health

    CPESN USA (Vimeo)

    State(s): SD

    Objective(s): [AI Generated] Outline expansion of cardiovascular risk screening/education via pharmacies.

    Method(s): State Dept of Health partnership to provide CVD risk screening and education in communities.

    Results: Program expansion to more sites; increased community engagement.

    Conclusion(s): Pharmacies can extend statewide CVD risk reduction capacity.

    Keywords: risk assessment; cardiovascular; prevention; education

    Access here.

  • CPESN® Texas and Asthma Severity Technology Pilot

    Temple, Laura

    CPESN USA (Vimeo)

    State(s): TX

    Objective(s): [AI Generated] Describe use of asthma severity technology to guide therapy.

    Method(s): Pilot with technology tool to assess severity and adjust therapy at pharmacy.

    Results: Therapy adjustments and better asthma control reported.

    Conclusion(s): Embedding decision-support technology in pharmacy can improve asthma management.

    Keywords: asthma; technology; decision support; telemedicine

    Access here.

  • CPESN® West Virginia, Grant-funded Rx Healthy Heart Program

    CPESN West Virginia; Carewell Pharmacy

    CPESN USA (Vimeo)

    Published Date: 6/19/2025

    State(s): WV

    Objective(s): [AI Generated] Illustrate how a grant-funded community pharmacy program supports hypertension management and reimbursable care coordination in rural WV.

    Method(s): Program description: patients record home blood pressure readings and report to pharmacist; eCare plans and coordinated care with physicians.

    Results: eCare plans triggered reimbursement with bonus opportunities when patients met goals; Carewell Pharmacy served as one of three participating sites.

    Conclusion(s): Pharmacist-led remote BP monitoring with eCare plan documentation can improve outcomes and unlock value-based payments in rural settings.

    Keywords: hypertension; medical billing; reimbursement; eCare plan; chronic care; risk assessment; telemedicine

    Access here.

  • CPESN® West Virginia, Nalox(ONE) Program Renewal

    Conrad, Amber

    CPESN USA (Vimeo)

    State(s): WV

    Objective(s): [AI Generated] Describe extension of a grant-funded Naloxone program through WV partners.

    Method(s): Naloxone dispensing program with state health department and WV Drug Intervention Institute.

    Results: Program renewed; increased community access to overdose prevention.

    Conclusion(s): Community pharmacies are key access points for SUD harm-reduction services.

    Keywords: naloxone; Substance Use Disorder; overdose; harm reduction; Medicaid

    Access here.

  • Evaluating the primary care clinical pharmacist visit transition to telehealth during the COVID-19 pandemic by comparing medication related problems from telehealth visits and in-person visits

    McNamara, Anusha; Zhao, Milly; Lee, Shin-Yu

    Clinical Pharmacy Research Report

    Published Date: 06/22/2021

    State(s): U.S. (General)

    Objective(s): Examine MRPs resolved in telehealth vs face-to-face pharmacist visits.

    Method(s): Retrospective observational cohort comparing two-week samples pre- and mid-pandemic.

    Results: More MRPs resolved per encounter in FTF, particularly in select subgroups (e.g., <65 yrs, CKD not on dialysis).

    Conclusion(s): Findings may guide which patients to prioritize for in-person pharmacist visits.

    Keywords: telehealth; medication-related problems; COVID-19; primary care

    Access here.

  • Feasibility of a CMM telepharmacy service for patients with diabetes in rural and underserved communities: Preliminary results

    Livet, Melanie; Levitt, Jordana; Cardenas, Amy; Thomas, Jeremy; Lee, Alyssa; Pathak, Shweta; Curran, Geoffrey

    Clinical Pharmacy Research Report

    Published Date: 07/01/2021

    State(s): North Carolina; Arkansas

    Objective(s): Describe implementation and early effectiveness of pharmacist-delivered CMM telepharmacy in primary care clinics.

    Method(s): Mixed-methods over first three months; stakeholder interviews/surveys/logs; administrative and implementation data.

    Results: High implementation ratings; improved acceptability/feasibility over time; MTP resolution averaged 88%.

    Conclusion(s): Model shows promise to expand access and evolve pharmacist roles via remote medication optimization.

    Keywords: telepharmacy; CMM; rural; diabetes; implementation

    Access here.

  • Impact of continuous glucose monitoring in underserved adults with type 2 diabetes within the United States: A scoping review

    Ndungu, Martha; Babalola, R. Oluwafunmito; Brand, Melissa; Patel, Ravi

    Clinical Pharmacy Forum

    Published Date: 01/29/2025

    State(s): Multiple U.S. states

    Objective(s): Synthesize evidence on CGM use and outcomes in underserved adults with T2DM in low-income U.S. settings.

    Method(s): Scoping review following PRISMA-ScR of studies up to May 2024. 15 studies included.

    Results: CGM led to reductions in HbA1C, hypoglycemia, improved glucose control across low-income/underserved settings.

    Conclusion(s): CGM improves diabetes outcomes in underserved populations; need for research on access and equity interventions.

    Keywords: diabetes; CGM; underserved; equity; telemedicine; chronic care

    Access here.

  • Implementation and evaluation of social determinants of health practice models within community pharmacy

    Foster, Amanda A.; Daly, Christopher J.; Logan, Tripp; Logan Jr, Richard; Jarvis, Heather; Croce, John; Jalal, Zarina; Trygstad, Troy; Jacobs, David M.

    Journal of the American Pharmacists Association (JAPhA)

    Published Date: 02/11/2022

    State(s): New York; Missouri

    Objective(s): Describe two community-pharmacy SDoH practice models and evaluate implementation using the RE-AIM framework.

    Method(s): 3-month pilot across 10 pharmacies (NY=9; MO=1) using an SDoH specialist model and a CHW model; RE-AIM evaluation; CPESN care model.

    Results: Social needs identified in 49 of 76 screens (65%); common needs were affordability of daily needs (33%) and health-system navigation (15%); staff cited gaps in assessment and referral tools.

    Conclusion(s): Community pharmacies can implement SDoH screening/referral with defined workflows; training and tools strengthen adoption and impact.

    Keywords: equity; MTM; training; risk assessment; reimbursement; delivery; SDoH

    Access here.

  • Implementation of a self-measured blood pressure program in a community pharmacy: A pilot study.

    Jarvis, Heather; Oprinovich, Sarah; Guthrie, Kendall

    Journal of the American Pharmacists Association (JAPhA)

    Published Date: 11/03/2021

    State(s): U.S. (unspecified)

    Objective(s): Describe the implementation and early process/effectiveness metrics of a community pharmacy–run self-measured blood pressure (SMBP) program. [AI-drafted summary based on abstract]

    Method(s): Program description and pilot evaluation in a community pharmacy including SMBP education/equipment workflows and care coordination. [AI-drafted summary based on abstract]

    Results: SMBP was implemented with education and equipment workflows; early metrics suggest feasibility and utility for BP monitoring and care coordination. [AI-drafted summary based on abstract]

    Conclusion(s): SMBP can be feasibly implemented in community pharmacies and may support chronic BP management; components appear replicable. [AI-drafted summary based on abstract]

    Keywords: hypertension; SMBP; MTM; training; outcomes; technology; care coordination; reimbursement

    Access here.

  • Improvement of access to mental health care through implementing telehealth services by clinical pharmacist practitioners

    Goodman, Courtney S.; Chiulli, Dana L.; Seratt, Kimberly G.; Smith, Tammy J.

    Clinical Pharmacy Forum

    Published Date: 12/07/2023

    State(s): North Carolina; Virginia

    Objective(s): Describe how mental health CPPs leveraged telehealth to expand access to CMM in MH clinics. Describes VISN 6 Clinical Resource Hub-Telemental Health (CRH-TMH) program with CPPs providing CMM via telemedicine.

    Method(s): From 2021-2023: 5080 clinical encounters, shift from phone to video visits, implemented same-day access, expanded CPP coverage to 10 clinics.

    Results: Telehealth by MH CPPs expanded access, supported SUD treatment, and optimized intake processes, demonstrating value of CPPs as advanced practice providers.

    Conclusion(s): No conflicts. Views do not represent U.S. Department of Veterans Affairs or U.S. Government.

    Keywords: telemedicine; behavioral health; substance use disorder; CMM; veterans; access

    Access here.

  • Improving Chronic Disease Outcomes Through Medication Therapy Management in Federally Qualified Health Centers

    Rodis, Jennifer L.; Sevin, Alexa; Awad, Magdi H.; Porter, Brianne; Glasgow, Kyle; Hornbeck Fox, Carrie; Pryor, Barbara

    Journal of Primary Care & Community Health

    Published Date: 04/01/2017

    Objective(s): Increase proportion of patients with A1c and BP in control; characterize MTM problems addressed.

    Method(s): Multi-site prospective project at three FQHCs with MTM-trained pharmacists.

    Results: Significant improvements in diabetes and hypertension control; numerous DRPs identified/resolved.

    Conclusion(s): Pharmacist-delivered MTM in FQHCs improves outcomes and supports chronic disease management.

    Keywords: MTM, diabetes, hypertension, FQHC, chronic care

    Access here.

  • Informal learning processes in support of clinical service delivery in a service oriented community pharmacy

    Patterson, Brandon J.; Bakken, Brianne K.; Doucette, William R.; Urmie, Julie M.; McDonough, Randal P.

    Research in Social and Administrative Pharmacy (RSAP)

    Published Date: 01/01/2017

    State(s): Iowa

    Objective(s): Examine how informal learning among pharmacy staff supports the delivery and sustainment of clinical services in community pharmacy.

    Method(s): Single-site case study at an Iowa independent community pharmacy; nine semi-structured staff interviews; qualitative analysis mapped to an informal learning model.

    Results: Identified feedback, reflection, workflow adaptation, and team communication as central to implementing and sustaining clinical services.

    Conclusion(s): Informal workplace learning is a practical lever to scale and sustain patient-care services; model warrants further study across sites.

    Keywords: training; workforce; clinical services; MTM; implementation; service innovation

    Access here.

  • Leading Vaccine Gap Closure with Community Health Workers: The CPESN Missouri Health Equity Approach

    Patterson, Mark E.; Eisenbeis, Annie; Stone, Ashley; Galdo, John A.

    Journal of the American Pharmacists Association (JAPhA)

    Published Date: 06/02/2025

    State(s): Missouri

    Objective(s): Describe and evaluate Missouri’s pharmacy-based vaccine gap closure program using CHW-trained pharmacy technicians to improve immunization coverage and equity. [AI-drafted summary from program/publisher descriptions]

    Method(s): Program implementation and evaluation report across participating pharmacies and partners; mixed operational metrics. [AI-drafted summary]

    Results: Early outcomes included increased vaccine coverage, CHW-supported interventions, added pharmacy revenue, and estimated health-system cost savings. [AI-drafted summary]

    Conclusion(s): Embedding CHW-trained technicians in pharmacies can close immunization gaps when paired with payer and public-health partnerships; staffing remains a barrier. [AI-drafted summary]

    Keywords: vaccine; vaccination; equity; SDoH; workforce; training; reimbursement; partnerships

    Access here.

  • Magnolia Health, CPESN® Mississippi Medicaid

    Baggett, Amy Catherine; CPESN Mississippi

    CPESN USA (Vimeo)

    State(s): MS

    Objective(s): [AI Generated] Summarize early encounter outcomes for Magnolia Health Medicaid patients.

    Method(s): Pharmacist encounters targeting asthma, ADHD, diabetes; renewal to expand to COPD.

    Results: 200+ encounters for 97 Medicaid members in seven months; expansion to COPD planned.

    Conclusion(s): Pharmacist encounters can close gaps for Medicaid members across chronic conditions.

    Keywords: asthma; COPD; diabetes; Medicaid; encounters; adherence

    Access here.

  • Mobile-ECG screening in rural pharmacies: rates of atrial fibrillation and associated risk factors.

    Kropp, Caley M.; Huber, Nichelle L.; Sager, David; Tripp, Connor; Burch, Ashley; Naniwadekar, Amol; Nekkanti, Ravi; Sadaf, Muhammad I.; Mounsey, James P.; Sears, Samuel F.

    Heart & Lung: The Journal of Critical Care

    Published Date: 02/01/2020

    State(s): U.S. (unspecified; study sites = two rural pharmacies)

    Objective(s): Determine atrial fibrillation (AF) incidence and characterize stroke risk factors among participants screened with mobile ECG (mECG) in rural pharmacies.

    Method(s): Community screening of walk-in customers at two rural pharmacies; risk questionnaire; single-lead mECG for those with ≥2 risk factors.

    Results: Identified previously undiagnosed AF and high prevalence of modifiable risk factors among rural participants screened with mECG.

    Conclusion(s): mECG screening in pharmacies may be a useful, scalable strategy to detect AF earlier in at-risk rural populations.

    Keywords: atrial fibrillation; screening; mobile ECG; stroke; risk factors; prevention; telehealth

    Access here.

  • MTM Pharmacy with Herrera

    Western Wisconsin Health; Herrera, Karen S. A.

    Western Wisconsin Health — Redefining Rural Healthcare

    Published Date: 05/16/2025

    State(s): Wisconsin

    Objective(s): [AI Generated] Showcase the first MTM pharmacist role within a rural health system and its impact.

    Method(s): Interview with an MTM pharmacist in a rural system.

    Results: [AI Generated] Role delineation, clinical impact examples, and implementation lessons.

    Conclusion(s): [AI Generated] Embedding MTM pharmacists can strengthen rural care access and outcomes.

    Keywords: MTM; rural; care transitions; diabetes; hypertension

    Access here.

  • Multi-Network Program Offers Bonus Opportunity + Medicare Vaccine Rate + Fee for Time

    CPESN USA; Health Quality Innovators

    CPESN USA (Vimeo)

    State(s): KS; MO; SC; VA

    Objective(s): [AI Generated] Summarize payment structure and outcomes for LTC vaccine program across four states.

    Method(s): HQI & CPESN networks partnered to boost COVID vaccination rates in LTC with bonus payments and Medicare rates.

    Results: Higher vaccination rates in LTC; bonus opportunity for pharmacies.

    Conclusion(s): Aligned incentives accelerate pharmacy-led vaccination in long-term care settings.

    Keywords: Medicare; vaccination; medical billing; reimbursement; LTC

    Access here.

  • Optimizing the primary care clinical pharmacy specialist: Increasing patient access and quality of care within the Veterans Health Administration

    McFarland, M. Shawn; Nelson, Jordan; Ourth, Heather; Groppi, Julie; Morreale, Anthony

    Clinical Pharmacy Forum

    Published Date: 09/13/2019

    State(s): Virginia; Texas

    Objective(s): Highlight how VA clinical pharmacy specialists (CPS) are integrated into Patient-Aligned Care Teams to provide clinical services and comprehensive medication management.

    Method(s): Review of VA CPS integration into primary care under global or practice area-based scope of practice with prescriptive authority.

    Results: CPSs increase access and quality of care by providing CMM and disease management (e.g., anticoagulation, pain, diabetes, hypertension, heart failure).

    Conclusion(s): VA CPSs autonomously collaborate in primary care to improve access and care quality; model has potential to be applied in other systems.

    Keywords: Veterans Health Administration; clinical pharmacy specialist; primary care; CMM; access; PACT; prescriptive authority

    Access here.

  • Pharmacist care in Federally Qualified Health Centers: A narrative review

    Rodis, Jennifer L.; Irwin, Adriane N.; Valentino, Alexa S.; Erdmann, Ashley M.

    Clinical Pharmacy Forum

    Objective(s): Synthesize literature on pharmacist roles in FQHCs.

    Method(s): Narrative review of 54 manuscripts and abstracts describing pharmacist care in FQHCs. Pharmacists provide interprofessional, multifaceted care in chronic disease, preventive care, infectious disease, pain management, population health, and telehealth.

    Results: FQHC pharmacists play critical and evolving roles; more rigorous and standardized research is needed.

    Conclusion(s): FQHC pharmacists play critical and evolving roles; more rigorous and standardized research is needed.

    Keywords: FQHC; access; pharmacist roles; narrative review; telehealth

    Access here.

  • Pharmacist role in addressing health disparities—Part 2: Strategies to move toward health equity

    Osae, Sharmon P.; Chastain, Daniel B.; Young, Henry N.

    Clinical Pharmacy Forum

    Published Date: 01/08/2022

    Objective(s): Present actionable, SDOH-aligned interventions for pharmacists to pursue health equity.

    Method(s): Narrative review framing interventions across five SDOH domains.

    Results: Catalogs practical pharmacist actions to reduce disparities and bias.

    Conclusion(s): Intentional, SDOH-focused practice can advance health equity.

    Keywords: health equity; SDOH; strategies; pharmacist interventions

    Access here.

  • Pharmacists role in addressing health disparities—Part 1: Social determinants of health and their intersectionality with medication use, health care utilization, and health outcomes

    Osae, Sharmon P.; Chastain, Daniel B.; Young, Henry N.

    Clinical Pharmacy Forum

    Published Date: 11/10/2021

    Objective(s): Provide SDOH framework for understanding health disparities and pharmacist roles.

    Method(s): Narrative review (PubMed/Web of Science through May 9, 2021).

    Results: Highlights links between SDOH, medication use, and outcomes; identifies contributing factors to gaps in care.

    Conclusion(s): Pharmacists are positioned to lead systems changes to reduce disparities.

    Keywords: SDOH; disparities; medication use; utilization; outcomes; equity

    Access here.

  • Rapid implementation of a pharmacy student vaccination program with a Department of Health to increase intradermal monkeypox vaccinations

    Denninger, Jade; Jakeman, Bernadette; Arnett, Jonathan; Bachyrycz, Amy

    Clinical Pharmacy Forum

    State(s): New Mexico

    Objective(s): Describe training and deployment of pharmacy student interns to administer intradermal monkeypox vaccines.

    Method(s): Program description; students administered 355 subcutaneous and 534 intradermal doses.

    Results: Demonstrated feasibility of training students to provide intradermal vaccination during an outbreak.

    Conclusion(s): Pharmacy students can be rapidly trained to expand vaccination capacity for public health needs.

    Keywords: vaccination; monkeypox; intradermal; students; public health; New Mexico

    Access here.

  • Scaling opioid overdose prevention and naloxone dispensation among rural and small metro area pharmacists: findings from a qualitative study

    Tofighi, Babak; Martino, Daniele C.; Lekas, HelenMaria; Williams, Sharifa Z.; Blau, Chloe; Lewis, Crystal F.

    Journal of Substance Use

    Published Date: 04/28/2023*

    State(s): New York

    Objective(s): Identify factors influencing implementation of New York State’s opioid overdose prevention program (OOPP) to increase naloxone dispensation in rural and small metro pharmacies.

    Method(s): Qualitative study with in-person, semi-structured interviews of pharmacists in rural and small metro areas; thematic analysis.

    Results: [AI Generated] Facilitators included training, standing orders, workflow integration, and community partnerships; barriers included stigma, liability concerns, stocking/cost issues, and limited reimbursement.

    Conclusion(s): [AI Generated] Strengthening training, reducing stigma, and aligning reimbursement and logistics can scale naloxone access via community pharmacies in rural/small-metro regions.

    Keywords: naloxone; overdose prevention; rural; pharmacy; stigma; training; reimbursement; public health

    Access here.

  • The Ambulatory Care Pharmacist as a Certified Diabetes Care and Education Specialist

    Mobley-Bukstein, Wendy (guest); McDonough, Randy (host)

    Emerging Leaders Podcast (PSW/IPA/TPA)

    Published Date: 08/08/2024

    State(s): IA

    Objective(s): [AI Generated] Showcase ambulatory care pharmacist CDCES role at an Iowa FQHC, including billing and sustainability.

    Method(s): Interview.

    Results: [AI Generated] Describes service development, billing, and clinical outcomes focus.

    Conclusion(s): [AI Generated] Ambulatory care pharmacists can expand diabetes care capacity in FQHCs.

    Keywords: FQHC; diabetes; CDCES; ambulatory care; billing

    Access here.

  • The impact of clinical pharmacist led comprehensive medication management on diabetes care at Federally Qualified Health Centers within the BD Helping Build Healthy Communities program

    Pastakia, Sonak D.; Clark, Alycia; Lewis, Katie; Taugher, Damon; Patel, Rajal; Ali, Liz; Wu, Cecilia; Butler, Racheal; Bateman, M. Thomas; McCarthy, Caitlin; Vargas, Joanne; Poulsom, Carrie

    Clinical Pharmacy Research Report

    Published Date: 12/19/2021

    Objective(s): Assess changes in HbA1c and BP following CMM services at FQHCs funded by BD HBHC.

    Method(s): Standardized monitoring templates from 8 FQHC awardees; paired t tests for HbA1c, SBP, DBP changes at 6 months.

    Results: n=2,502; HbA1c: 9.4→8.2 (Δ1.2, p<.01); SBP: 140.8→130.2 mmHg (Δ10.5, p<.05); DBP: 83.1→78.9 mmHg (Δ4.15, p<.05).

    Conclusion(s): CMM associated with significant improvements; further rigorous studies warranted.

    Keywords: diabetes; CMM; HbA1c; blood pressure; FQHC; health equity

    Access here.

  • The impact of pharmacists on medication safety in mental health: A narrative review

    Khartabil, Nadia; Haghparast, Parna; Al-Chokachi, Zahra; Clemens, Emily

    Clinical Pharmacy Forum

    Published Date: 11/27/2023

    Objective(s): Investigate impact of pharmacist-led initiatives on safe medication use in mental health populations.

    Method(s): Narrative review (2000–Sep 2023) across PubMed, Embase, PsycINFO, and CINAHL.

    Results: 13 studies (4488 patients, 51 pharmacists); interventions targeted DRPs, adherence, and appropriate prescribing. Pharmacists can reduce DRPs and rehospitalizations; more research is needed to quantify impact.

    Conclusion(s): Authors declare no conflicts of interest.

    Keywords: medication safety; behavioral health; adherence; chronic care; pharmacist interventions

    Access here.

    https://doi.org/10.1002/jac5.1900

  • Through the eyes of community health workers: what was needed to increase COVID-19 vaccine uptake in the Missouri Southeast region

    Ban, Anusha; Shrestha, Ashish; Van den Berk-Clark, Carissa; Ballard, Janice; Logan Jr, Richard; Logan Sr, Tripp; Francioni, Anne; Murray, Megan; Baker, Elizabeth A.

    Frontiers in Public Health

    Published Date: 03/27/2024

    State(s): Missouri

    Objective(s): Assess community health workers’ perspectives on engagement and communication strategies that increased COVID-19 vaccine uptake in rural southeast Missouri.

    Method(s): Qualitative study using in-depth interviews and narrative analysis with CHWs engaged in a 16-county COVID-19 Response Network.

    Results: Trust in the messenger and personal-story messaging facilitated uptake; fear-based messages were counterproductive. Collaboration with community pharmacies and local partners was central.

    Conclusion(s): Leveraging trusted CHWs and cross-sector partnerships (including pharmacies) improved rural vaccine outreach and can inform future public health campaigns.

    Keywords: vaccine; vaccination; equity; rural health; training; partnerships

    Access here.

  • UPMC Health Plan Renews Statewide Medicaid Program in Pennsylvania

    CPESN Pennsylvania; UPMC Health Plan

    CPESN USA (Vimeo)

    State(s): PA

    Objective(s): [AI Generated] Share renewal allowing pharmacists to continue medication management for Medicaid patients.

    Method(s): Renewed CPESN PA statewide program with UPMC Health Plan.

    Results: Continued pharmacist support for asthma, COPD, and diabetes medication therapy management.

    Conclusion(s): Statewide Medicaid partnerships sustain pharmacist-led chronic disease management.

    Keywords: Medicaid; asthma; COPD; diabetes; MTM

    Access here.

  • Use of clinical pharmacy services by American Indians and Alaska Native adults with cardiovascular disease

    O'Connell, Joan; Grau, Laura; Manson, Spero M.; Bott, Anne Marie; Sheffer, Kyle; Steers, Randy; Jiang, Luohua

    Clinical Pharmacy Research Report

    Published Date: 05/11/2022

    State(s): Alaska; Arizona; New Mexico

    Objective(s): Describe characteristics and social determinants associated with clinical pharmacy utilization by AI/ANs with CVD using IHS/Tribal services, and assess changes in systolic blood pressure.

    Method(s): Retrospective analysis of Indian Health Service data for 9,844 adults with CVD; logistic regression and propensity score models examined pharmacy service use and SBP outcomes.

    Results: 15% of adults with CVD used services. Use higher with CHF, vascular disease, diabetes, anticoagulation; lower with Medicaid coverage and longer travel. Service use linked to lower odds of elevated SBP.

    Conclusion(s): Health status and SDOH influence pharmacy utilization. Findings may assist IHS/Tribal health programs in optimizing services.

    Keywords: American Indian; Alaska Native; cardiovascular disease; clinical pharmacy; blood pressure; social determinants; access

    Access here.

Sustainable Access

  • “Stacking wins” add up for CPESN® Ohio pharmacies and their patients

    CPESN Ohio; Day, Kevin

    CPESN USA (Vimeo)

    State(s): OH

    Objective(s): [AI Generated] Summarize multi-program strategy aligning value-based arrangements, fair dispensing, and medical billing to improve Medicaid performance.

    Method(s): Network-level payer programs including CareSource value-based arrangement, dispensing parity, and medical billing.

    Results: Strong 2024 care-gap results for Medicaid patients across CPESN Ohio.

    Conclusion(s): Combining value-based payer models with fee-for-service billing can drive outcomes and sustainability.

    Keywords: Medicaid; medical billing; value-based; adherence; care gaps

    Access here.

  • “We do a lot more than put pills in a bottle”: Independent community pharmacists and the business of US healthcare

    Rubinstein, Ellen B.; DuPont, Emily G.; Bergman, Ashley J.; Wanner, Hailey M.; Maack, Blake J.; Heinemann, Laura L.

    Human Organization

    Published Date: 01/01/2025*

    State(s): North Dakota

    Objective(s): [AI Generated] Ethnographically examine how independent community pharmacists (focus: North Dakota) navigate the business of U.S. healthcare—reimbursement, accessibility, and public-health roles.

    Method(s): [AI Generated] Qualitative ethnographic fieldwork and semi-structured interviews with independent community pharmacists; field observations and document review (applied anthropology study).

    Results: [AI Generated] Themes included professional precarity, administrative burden (PBMs/insurers), uncompensated clinical services, rural accessibility challenges, and integration with public health efforts.

    Conclusion(s): [AI Generated] Policy and payment reforms are needed to sustain community-pharmacy clinical services; aligning reimbursement with delivered care can strengthen access in rural and underserved areas.

    Keywords: reimbursement; PBM; sustainable access; workforce; rural; public health; partnerships

    Access here.

  • A call to action from the Purdue University Center for Health Equity and Innovation

    Gonzalvo, Jasmine D.; Meredith, Ashley; Adeoye-Olatunde, Omolola; Kimiecik, Carlyn; Pastakia, Sonak; Rodriguez, Natalia; Ruiz, Yumary; Ott, Carol; Schellhase, Ellen; Crawford, Elizabeth; Crowe, Susie; Samuel, Jeffrey; Conklin, Megan; Adams, Jerome; Karwa,

    Clinical Pharmacy Forum

    State(s): Indiana

    Objective(s): Describe development and activities of Purdue CHEqI center to address social determinants of health and health inequities.

    Method(s): Describes CHEqI’s interdisciplinary engagement, education, and research initiatives.

    Results: Identifies five strategies for optimizing health equity efforts in pharmacy education and practice.

    Conclusion(s): CHEqI provides a model for integrating health equity into pharmacy education, practice, and research.

    Keywords: health equity; SDOH; education; practice model; partnerships

    Access here.

  • A Vote to Support Pharmacy Practice in Our Communities: HR1770 (Parts 1 & 2)

    Bolus, Anthony (host)

    Healthy Dose (Samford University)

    Published Date: 06/05/2024

    State(s): Alabama (host institution); multiple states (policy focus)

    Objective(s): [AI Generated] Discuss policy impacts of HR1770, including rural pharmacy deserts.

    Method(s): Two-part interview/policy discussion.

    Results: [AI Generated] Explores reimbursement pressures and policy solutions to sustain access.

    Conclusion(s): [AI Generated] Policy reform such as HR1770 may support community pharmacy access in underserved areas.

    Keywords: policy; reimbursement; access; rural; deserts

    Access here.

  • Business Intelligence Data Helps Louisiana Pharmacy Identify New Service Opportunities

    Walker's Pharmacy team

    CPESN USA (Vimeo)

    Published Date: 6/13/2025

    State(s): LA

    Objective(s): [AI Generated] Show how CPESN Business Intelligence helps a rural pharmacy prioritize patients for clinical services.

    Method(s): Descriptive case: Walker’s Pharmacy team uses BI dashboards to target med sync, adherence packaging, delivery, and Pharmacy Care at Home services.

    Results: More informed team decisions and proactive outreach to eligible patients in Livonia, LA.

    Conclusion(s): Applying analytics in community pharmacy can expand services and improve access for rural residents.

    Keywords: med sync; adherence; delivery; PCAH; analytics; data; medical billing

    Access here.

  • Clinician Perspectives & Prescribing Patterns Reveal Opportunities for Care Team Evolution

    Surescripts

    Surescripts Data Brief

    Published Date: 2024

    Objective(s): [AI Generated] Summarize national data trends in care team interoperability and prescribing ().

    Method(s): [AI Generated] Aggregated e-prescribing and health information exchange data ().

    Results: [AI Generated] Shows increasing pharmacy-clinician data exchange; opportunities for collaboration ().

    Conclusion(s): [AI Generated] Data-driven coordination can support access and chronic disease management ().

    Keywords: IT, interoperability, eRx, data, care team

    Access here.

  • CPESN® DMV MNF Dixie Leikach shares some of the regional network’s successes

    Leikach, Dixie

    CPESN USA (Vimeo)

    State(s): DC; DE; MD

    Objective(s): [AI Generated] Summarize DMV regional network outcomes under Elevance/CarelonRx programs.

    Method(s): Short video briefing of multi-state HEDIS care-gap closure program and other wins.

    Results: Maryland pharmacists met encounter goals for HEDIS closure second year in a row; other DMV successes highlighted.

    Conclusion(s): Regional collaboration with payers can deliver repeatable care-gap closure results.

    Keywords: HEDIS; care gaps; Medicaid; Medicare; adherence; vaccination

    Access here.

  • CPESN® Indiana, Employer Program

    Faulkner, JD

    CPESN USA (Vimeo)

    State(s): IN

    Objective(s): [AI Generated] Describe PBM/employer collaboration to deliver enhanced services via plan.

    Method(s): Partnership with a PBM/employer client enables service delivery to covered lives.

    Results: Expanded services and reimbursement for participating pharmacies.

    Conclusion(s): Employer/PBM collaborations can diversify revenue beyond dispensing.

    Keywords: employer; PBM; reimbursement; access; outcomes

    Access here.

  • CPESN® Iowa, Elevance Health CarelonRx Program Allows More Time for Patient Care

    Osterhaus Pharmacy team

    CPESN USA (Vimeo)

    State(s): IA

    Objective(s): [AI Generated] Show how payer-funded encounters to close care gaps free pharmacists for direct patient care.

    Method(s): Case example from Osterhaus Pharmacy helping a legally blind patient manage medications.

    Results: More time for direct care and improved patient outcomes under payer-funded encounter model.

    Conclusion(s): Encounter-based funding can enhance pharmacist impact on high-risk patients.

    Keywords: care gaps; Medicaid; adherence; patient-centered; vision impairment

    Access here.

  • CPESN® Medical Billing Supports Helps Pharmacy Simplify the Complex for Higher Reimbursements

    Whitesitte, Rachel

    CPESN USA (Vimeo)

    State(s): WI

    Objective(s): [AI Generated] Show how medical billing supports program increases reimbursement for a WI pharmacy.

    Method(s): Case from Streu’s Pharmacy Bay Natural adopting new medical codes via Medical Billing Supports.

    Results: Increased reimbursement; ~$8K in six months on a single code.

    Conclusion(s): Targeted training/tools for medical billing can rapidly improve pharmacy revenue.

    Keywords: medical billing; reimbursement; IT; revenue cycle; analytics

    Access here.

  • CPESN® Nebraska, Medicaid MCO Renewal

    Elmwood Pharmacy; CPESN Nebraska

    CPESN USA (Vimeo)

    State(s): NE

    Objective(s): [AI Generated] Describe impact of Medicaid MCO coverage of adherence packaging and delivery.

    Method(s): Elmwood Pharmacy example expanding services under coverage.

    Results: Expanded adherence packaging and delivery capacity.

    Conclusion(s): Coverage for supportive services enables rural pharmacies to scale adherence support.

    Keywords: adherence; delivery; Medicaid; packaging

    Access here.

  • CPESN® Pennsylvania, Expanded Medicaid MCO Program

    CPESN Pennsylvania (PPCN)

    CPESN USA (Vimeo)

    State(s): PA

    Objective(s): [AI Generated] Summarize expansion toward full-scope services with medical billing.

    Method(s): Expanded Medicaid MCO contract enables broader services and positions pharmacies for medical billing.

    Results: More comprehensive pharmacist services delivered to Medicaid patients statewide.

    Conclusion(s): Medicaid MCO partnerships can accelerate transition to provider-status billing.

    Keywords: Medicaid; medical billing; chronic care; asthma; COPD; diabetes

    Access here.

  • CPESN® Utah, Clinical Trial Research Group

    CPESN Utah

    CPESN USA (Vimeo)

    State(s): UT

    Objective(s): [AI Generated] Describe opportunity for pharmacies to identify and refer eligible patients to clinical trials.

    Method(s): Contract enabling CPESN Utah pharmacies to refer qualifying patients to drug development trials.

    Results: Expanded non-dispensing revenue and patient access to research opportunities.

    Conclusion(s): Community pharmacies can contribute to clinical research enrollment while diversifying revenue.

    Keywords: clinical trials; recruitment; PGx; data; partnerships

    Access here.

  • CPESN® Virginia and UnitedHealthCare Telehealth Pilot

    Wright, Kim; Brown, Rebecca; CPESN Virginia; UnitedHealthcare

    CPESN USA (Vimeo)

    State(s): VA

    Objective(s): [AI Generated] Highlight telehealth visits provided from community pharmacies for Medicaid patients lacking broadband or time.

    Method(s): UHC + CPESN VA pilot provides in-pharmacy telehealth visits (Doctor Chat) for Medicaid patients.

    Results: Improved access to same-day care for patients with barriers to travel/broadband.

    Conclusion(s): Pharmacy-based telehealth hubs can close primary care access gaps for Medicaid populations.

    Keywords: Medicaid; telemedicine; access; care hub

    Access here.

  • Cross-training pharmacy personnel as community health workers

    Triyasakorn, Korawin; Nguyen, Elaine

    Journal of the American Pharmacists Association

    Published Date: 10/21/2023

    Objective(s): Discuss rationale and considerations for cross-training pharmacy staff as CHWs.

    Method(s): Commentary / narrative review.

    Results: Outlines implementation factors and potential benefits.

    Conclusion(s): CHW cross-training can help address social needs and improve adherence.

    Keywords: training, CHW, adherence, SDOH

    Access here.

  • Dispensing with ERISA Preemption: Regulating Pharmacy Markets to Ensure Access for Rural Communities

    Cabrera, Christopher

    Houston Journal of Health Law & Policy

    Published Date: 04/03/2025

    State(s): U.S. (multistate analysis; examples include Arkansas; Oklahoma)

    Objective(s): Analyze how ERISA preemption affects state regulation of PBMs and rural pharmacy access; propose reforms to protect rural communities.

    Method(s): Doctrinal legal analysis of statutes and case law (e.g., Arkansas Act 900; Rutledge; Mulready) with policy evaluation and recommendations.

    Results: Finds that broad ERISA preemption undermines state efforts to stabilize rural pharmacy markets; outlines state tools to regulate PBMs and recommends federal adjustments.

    Conclusion(s): States are best positioned to ensure access to pharmacy services in rural areas; Congress and courts should recalibrate ERISA preemption to permit targeted PBM regulation.

    Keywords: reimbursement; provider payments; Medicare; Medicaid; rural access; financial solvency; PBM

    Access here.

  • EngageRx Evidence (CPESN Evidence Flyer)

    CPESN USA

    CPESN USA Evidence Flyer

    Published Date: 01/18/2024

    Objective(s): [AI Generated] Summarize outcomes from CPESN local network programs ().

    Method(s): [AI Generated] Compilation of program metrics and case outcomes ().

    Results: [AI Generated] Reductions in hospitalizations and ED use; improved adherence and HEDIS goal attainment ().

    Conclusion(s): [AI Generated] Community-based pharmacy engagement yields measurable cost and quality improvements ().

    Keywords: Medicaid, adherence, chronic care, reimbursement

    Access here.

  • Episode 6: Handling COVID-19 as a Rural Pharmacy

    Pharmacy Times Hosts

    Pharmacy Times — Pharmacy Focus

    Published Date: 11/09/2020

    Objective(s): [AI Generated] Share how a rural pharmacy responded to COVID-19.

    Method(s): Interview.

    Results: [AI Generated] Operational adaptations for testing, vaccination, and patient communication.

    Conclusion(s): [AI Generated] Rural pharmacies adapted services to maintain access during COVID-19.

    Keywords: COVID-19; rural; vaccination; access

    Access here.

  • How might the Medicare Prescription Drug, Improvement, and Modernization Act of 2003 affect the financial viability of rural pharmacies? An analysis of preimplementation prescription volume and payment sources in rural and urban areas.

    Fraher, Erin P.; Slifkin, Rebecca T.; Smith, Laura; Randolph, Randy; Rudolf, Matthew; Holmes, George M.

    The Journal of Rural Health

    Published Date: 04/01/2005

    State(s): Multistate (17 states; not itemized)

    Objective(s): Establish a pre-MMA baseline of prescription volume, payer mix, and mail-order share to anticipate impacts of Medicare Part D on rural pharmacies.

    Method(s): Descriptive analysis using IMS Health 2002 retail & mail-order data for the U.S. and a 17-state sample; rural vs. urban comparisons of payer sources.

    Results: Baseline showed substantial interstate variation in payer mix; mail-order share was small. Anticipated shift from cash to third-party reimbursement under MMA with implications for rural independents.

    Conclusion(s): Rural independent pharmacies may be negatively affected as business shifts to third-party payers; interstate variation matters for PDP region design and policy.

    Keywords: Medicare; Part D; MMA; reimbursement; provider payments; rural pharmacy; Medicaid; mailorder; financial viability; policy

    Access here.

  • Illustrating access to community pharmacies in Wisconsin

    Look, Kevin; et al.

    Journal of the American Pharmacists Association

    State(s): Wisconsin

    Objective(s): Assess access to community pharmacies in Wisconsin and relationship to primary care HPSAs.

    Method(s): GIS and geospatial analysis of pharmacy locations vs. HPSAs.

    Results: Identified access patterns and gaps; pharmacies present in many HPSAs.

    Conclusion(s): Community pharmacies can help address access gaps in HPSAs; supports planning and policy.

    Keywords: access, HPSA, rural, equity

    Access here.

  • Implementation of a standard of care regulatory model for pharmacists

    Authors per J Am Pharm Assoc article

    Journal of the American Pharmacists Association

    Published Date: 2024

    Objective(s): Discuss a standard-of-care regulatory model enabling broader pharmacist clinical services.

    Method(s): Policy/Commentary article.

    Results: Argues standard-of-care model can unlock pharmacist-led services aligned with training.

    Conclusion(s): Regulatory modernization could improve access and outcomes.

    Keywords: provider payments, regulation, access, reimbursement

    Access here.

  • Independent Pharmacies Gain Unanimous Victory in Recent US Supreme Court Case

    Knox, Ryan P.; Gagneja, Deepen; Kraschel, Katherine L.

    JAMA Health Forum

    Published Date: 02/26/2021

    Objective(s): Explain implications of SCOTUS decision (Rutledge v. PCMA) for independent pharmacies.

    Method(s): Policy analysis/commentary.

    Results: Decision supports state regulation of PBM payment methodologies, potentially aiding independent pharmacy sustainability.

    Conclusion(s): Legal landscape can improve pharmacy solvency and access if states act under SCOTUS guidance.

    Keywords: PBM; reimbursement; Supreme Court; Rutledge v. PCMA; independent pharmacy

    Access here.

  • Indie pharmacies fill void

    HME News Staff

    HME News

    Published Date: 10/04/2023

    Objective(s): Report on independent pharmacies preparing to assist patients affected by chain closures and reduced hours.

    Method(s): News summary of NCPA survey and market context.

    Results: Many independents anticipate helping displaced patients; ongoing reimbursement issues noted.

    Conclusion(s): Independent pharmacies can mitigate access gaps but face financial headwinds.

    Keywords: access; closures; NCPA; independent pharmacy

    Access here.

  • Local Pharmacists Fill Rx Void as Big Brands Pull Out of Rural Areas

    Hawryluk, Markian

    KFF Health News

    Published Date: 12/20/2021

    Objective(s): Report on independent pharmacists filling access gaps as chains close in rural America.

    Method(s): News feature including interviews and examples across rural communities.

    Results: Independent pharmacies are stepping in to sustain access; challenges include reimbursement pressures.

    Conclusion(s): Policy and market dynamics influence rural pharmacy sustainability; local pharmacies provide essential access.

    Keywords: access; pharmacy deserts; rural; closures; PBM

    Access here.

  • LTC at Home: The Role of CPESN®

    Independent Rx Forum Hosts

    Independent Rx Forum

    Published Date: 07/30/2024

    Objective(s): [AI Generated] Discuss LTC-at-home models relevant to rural seniors and CPESN role.

    Method(s): Interview.

    Results: [AI Generated] Operational insights for LTC-at-home services.

    Conclusion(s): [AI Generated] Community pharmacies can support aging in place via LTC-at-home.

    Keywords: LTC at home; seniors; CPESN; access

    Access here.

  • Luminary Perspective – The Payer Journey [CPESN® Missouri and HRSA grant supports pharmacy services in 11 counties]

    Logan, Tripp

    CPESN USA (Vimeo)

    State(s): MO

    Objective(s): [AI Generated] Share lessons on building local payer partnerships and leveraging grants.

    Method(s): CPESN MO/USA luminary narrative on connecting local relationships and grants to payer programs.

    Results: Practice development through grants and payer collaborations.

    Conclusion(s): Persistent local engagement can open pathways to reimbursable clinical services.

    Keywords: reimbursement; grants; partnerships; payer relations

    Access here.

  • Mapping pharmacy deserts and determining accessibility to community pharmacy services for elderly enrolled in a State Pharmaceutical Assistance Program

    Pednekar, Priti; Peterson, Andrew

    PLOS ONE

    Published Date: 06/04/2018

    State(s): Pennsylvania

    Objective(s): Identify pharmacy deserts and assess accessibility of pharmacies/services for SPAP-enrolled older adults in Pennsylvania.

    Method(s): Geocoded PACE enrollee addresses and pharmacy locations; calculated nearest-pharmacy distance (Haversine); census-tract analyses and hot-spot mapping.

    Results: 39% of Pennsylvania census tracts were pharmacy deserts; deserts had fewer chain/independent pharmacies and less delivery/24-hr service; clusters concentrated in rural south-central, northwest, and northeast PA.

    Conclusion(s): Significant urban–rural and racial/ethnic inequities in pharmacy access; approach generalizable to other programs/policies.

    Keywords: access; pharmacy deserts; delivery; rural; equity; older adults; GIS; Medicare; Medicaid

    Access here.

  • Market dynamics of community pharmacies in Minnesota, U.S. from 1992 through 2012

    Schommer, Jon C.; Yusuf, Amin A.; Hadsall, Ronald S.

    Research in Social and Administrative Pharmacy (RSAP)

    Published Date: 01/01/2014*

    State(s): Minnesota

    Objective(s): Describe changes in Minnesota’s community-pharmacy landscape (independent vs chain, specialty, location types) over 1992–2012.

    Method(s): Longitudinal observational analysis using statewide pharmacy data; new categorization method; county-level comparisons.

    Results: Vigorous market entry/exit; shifts in independent-to-chain ratio; growth of specialty pharmacies; expansion into supermarkets and clinics.

    Conclusion(s): Minnesota’s pharmacy market changed substantially across two decades, informing access planning and sustainability strategies.

    Keywords: access; pharmacy market; independents; chains; specialty pharmacy; sustainability; rural; equity

    Access here.

  • Medicaid MCO Plan Renews, Expands (Florida example)

    Medicaid MCO Plan Renews, Expands (Florida example)

    Rhodes, Laura; CPESN Florida

    CPESN USA (Vimeo)

    State(s): FL

    Objective(s): [AI Generated] Share how performance enabled expansion of payer programs in FL and TX.

    Method(s): Network performance narrative; plan renewals and expansions.

    Results: Expanded scope and scale of payer-funded pharmacy services.

    Conclusion(s): Demonstrated outcomes can drive payer program renewals and expansion.

    Keywords: Medicaid; reimbursement; expansion; outcomes

    Access here.

    https://vimeo.com/832803545

  • Optimizing care transitions: the role of the community pharmacist

    Systematic Review Journal

    Published Date: 04/22/2016

    Objective(s): [AI Generated] Summarize how community pharmacists contribute to safer, more effective transitions of care and reduced readmissions.

    Method(s): [AI Generated] Narrative review of care-transition services (med rec, discharge counseling, follow-up calls, TOC clinics).

    Results: [AI Generated] Pharmacist participation associated with improved medication safety and reduced utilization.

    Conclusion(s): [AI Generated] Embedding pharmacists into care-transitions teams improves access and outcomes.

    Keywords: care transitions; TOC; medication reconciliation; readmissions; MTM

    Access here.

  • PCaH Success: CPESN® Virginia’s Family Pharmacy

    Brown, Rebecca

    CPESN USA (Vimeo)

    Published Date: 6/19/2025

    State(s): VA

    Objective(s): [AI Generated] Share early growth and reimbursement outcomes from adopting PCaH.

    Method(s): Practice story from Family Pharmacy (Amelia, VA) expanding PCaH panel.

    Results: PCaH patients increased from 4 to 25 in a short period; higher reimbursement levels.

    Conclusion(s): Home-based pharmacist services can scale quickly and be financially sustainable.

    Keywords: PCAH; medical billing; reimbursement; chronic care; home visits

    Access here.

  • Pharmacist dispensing of mifepristone: An opinion of the Women's Health Practice and Research Network of ACCP

    Rafie, Sally; Majerczyk, Daniel; Cieri-Hutcherson, Nicole; Campbell, Nicole; Stone, Rebecca; Leader, Lauren D.; Weddendorf, Elizabeth; McBane, Sarah; Karaoui, Lamis R.; Herman, Alexandra; Kaczmarski, Katie

    PRN Opinion Paper

    Published Date: 12/13/2023

    Objective(s): Support pharmacist dispensing of mifepristone to expand access to medication abortion.

    Method(s): Opinion summarizing safety/effectiveness and regulatory changes (REMS) enabling certified pharmacy dispensing.

    Results: Argues distribution via pharmacies is appropriate; pharmacists can improve access while maintaining safety.

    Conclusion(s): Encourages pharmacists to embrace roles in medication abortion care within communities.

    Keywords: women's health; access; reimbursement; policy; equity

    Access here.

  • Pharmacist Staffing and the Use of Technology in Small Rural Hospitals: Implications for Medication Safety

    Casey, Michelle M.; Moscovice, Ira; Davidson, Gestur

    Upper Midwest Rural Health Research Center

    Published Date: Dec-05

    State(s): U.S. (Rural hospitals nationwide)

    Objective(s): To assess capacity of rural hospitals for medication safety practices with emphasis on pharmacist staffing

    Method(s): National telephone survey of rural hospitals; statistical analysis

    Results: Pharmacist staffing varied by hospital size and affiliation; technology adoption important for safety practices

    Conclusion(s): Investment in pharmacist staffing and technology needed to improve rural hospital medication safety

    Keywords: medication safety; staffing; technology; rural hospitals; telepharmacy

    Access here.

  • Pharmacy Focus — Independent Rx Forum [Multiple Independent Pharmacy Podcast Discussions]

    Pharmacy Times Hosts

    Pharmacy Times — Pharmacy Focus

    Objective(s): [AI Generated] General content; some rural/underserved overlaps.

    Method(s): Interview series.

    Results: [AI Generated] Periodic rural-relevant topics covered.

    Conclusion(s): [AI Generated] Useful for policy and practice updates.

    Keywords: policy; practice; rural; community

    Access here.

  • Pharmacy technicians trained as community health workers: A prospective multicenter cohort study

    Eisenbeis, Anne; et al.

    Journal of the American Pharmacists Association

    Published Date: 2023

    Objective(s): Quantify services provided by CPhTs cross-trained as CHWs and implementation lessons.

    Method(s): Prospective multicenter cohort in three independent community pharmacies.

    Results: 198 patient visits over 6 months; documented referrals and social needs addressed.

    Conclusion(s): Cross-training CPhTs as CHWs is feasible and beneficial to patients.

    Keywords: training, CHW, workforce, social determinants, adherence

    Access here.

  • Pharmacy-Based Community Health Worker Training (Certificate Programs)

    CEimpact; CPESN Community Health; USC Mann

    CEimpact / CPESN Community Health / USC Mann

    Objective(s): [AI Generated] Describe pharmacy-based CHW certificate training options and aims ().

    Method(s): [AI Generated] Program webpages describing curricula and schedules ().

    Results: [AI Generated] Training builds skills to address SDOH and support pharmacist-led services ().

    Conclusion(s): Pharmacy-based CHW training can expand workforce capacity and access.

    Keywords: training, CHW, workforce, equity

    Access here.

  • Program for Rural Pharmacy

    Multiple authors

    National Rural Health Association

    Published Date: 2015

    State(s): U.S. (National)

    Objective(s): To assess and recommend strategies for enhancing rural pharmacy workforce recruitment and retention

    Method(s): Survey analysis and literature review

    Results: Identified need for rural clinical experiences in pharmacy education to increase rural practice choice

    Conclusion(s): Rural-focused education and financial sustainability essential for rural pharmacy success

    Keywords: workforce; rural; recruitment; retention; education; financial sustainability

    Access here.

  • Rural Health System Administrator Perspectives on Pharmacists’ Role in Collaborative Drug Therapy Management

    Whitten, Suzanne; Osae, Sharmon P.; Palmer, Russ; Stone, Rebecca H.; et al.

    Journal of the American Pharmacists Association (In press)

    Published Date: 09/22/2025

    State(s): Georgia

    Objective(s): To explore administrator views on pharmacists’ role in collaborative drug therapy management in rural settings

    Method(s): Interviews with rural health system administrators

    Results: Administrators support pharmacists' expanded roles but cite challenges related to reimbursement and integration

    Conclusion(s): Supportive environment but barriers remain for pharmacist-led rural care management

    Keywords: rural; CDTM; administrators; reimbursement; integration

    Access here.

  • Rural Pharmacy and Prescription Drugs Overview

    RHIhub

    Rural Health Information Hub (RHIhub) Topic Guide

    Objective(s): [AI Generated] Provide an overview of rural pharmacy issues, data, and programs ().

    Method(s): [AI Generated] Curated evidence and resources ().

    Results: [AI Generated] Summarizes workforce, access, and policy challenges and solutions ().

    Conclusion(s): Useful background for rural pharmacy grant planning and policy.

    Keywords: rural, access, workforce, policy

    Access here.

  • Rural Primary Care Approach to Managing Medication Costs

    ASHP Podcast Team

    ASHP — Hot Topics in Pharmacy Practice

    Published Date: 05/13/2021

    Objective(s): [AI Generated] Discuss approaches to improving medication affordability and access in rural primary care.

    Method(s): Interview/discussion with rural primary care pharmacists and partners.

    Results: [AI Generated] Shared tools for cost containment, coverage navigation, and patient assistance.

    Conclusion(s): [AI Generated] Proactive medication cost management improves access and outcomes in rural primary care.

    Keywords: Medicaid; Medicare; affordability; access; MTM; rural

    Access here.

  • Rural Rx Alliance assists those advancing pharmacy services in rural health systems

    University of Minnesota College of Pharmacy Team

    University of Minnesota College of Pharmacy (news)

    Published Date: 09/11/2025

    State(s): MN

    Objective(s): Announce/describe Rural Rx Alliance support for rural health system pharmacy services.

    Method(s): Descriptive news post highlighting collaboration and support activities.

    Results: Illustrates how alliances can bolster rural pharmacy service expansion.

    Conclusion(s): Collaborative networks can strengthen rural pharmacy capacity and access.

    Keywords: rural; workforce; alliance; service expansion; partnerships

    Access here.

  • RURAL-CP (Rural Research Alliance of Community Pharmacies) Website

    UNC Eshelman School of Pharmacy; RURAL-CP team

    UNC Eshelman School of Pharmacy / RURAL-CP

    State(s): Alabama; Arkansas; Georgia; Mississippi; North Carolina; South Carolina; Tennessee

    Objective(s): [AI Generated] Describe RURAL-CP practice-based research network scope and activities ().

    Method(s): [AI Generated] Program website describing network and participating states ().

    Results: [AI Generated] Network unites rural pharmacies across AL, AR, GA, MS, NC, SC, TN to advance practice and research ().

    Conclusion(s): [AI Generated] RURAL-CP expands rural pharmacy services and research to reduce disparities ().

    Keywords: rural, PBRN, workforce, practice-based research

    Access here.

  • State of the union: A review of state-based laws and regulations supporting pharmacist payment for clinical services

    Advancing Pharmacist Payment Parity Workgroup

    Clinical Pharmacy Forum

    Objective(s): Narrative review comparing state approaches to pharmacist reimbursement and proposing model characteristics.

    Method(s): Systematic comparison of state legislation/regulations on pharmacist payment parity and reimbursable services.

    Results: Summarizes affected payers, billable services, and key features across states.

    Conclusion(s): Provides guidance to inform advocacy and development of equitable pharmacist payment mechanisms.

    Keywords: payment parity; reimbursement; regulations; provider payments; policy

    Access here.

  • The Emerging Role of Community Pharmacists in Remote Patient Monitoring Services

    Centers for Medicare & Medicaid Services; authors on PMC

    PMC Article (General RPM Overview)

    Published Date: 2020

    Objective(s): [AI Generated] Explain RPM coding and services and implications for access ().

    Method(s): [AI Generated] Narrative/overview article ().

    Results: [AI Generated] Describes CPT codes and opportunities for remote monitoring programs ().

    Conclusion(s): [AI Generated] RPM can expand chronic disease management and access via telehealth ().

    Keywords: telemedicine, chronic care, RPM, hypertension, diabetes

    Access here.

  • The Resurgence of Independent Pharmacy; Why Independent Pharmacies Remain a Pillar for Access, Community Health

    Slomiany, Mark; Elliott, Eric

    Marwood Group whitepaper; Pharmacy Times commentary

    Published Date: 05/17/2022

    Objective(s): Synthesize trends and arguments supporting independent pharmacy resurgence and role in access/community health.

    Method(s): Whitepaper analysis (market trends, policy); commentary on access and community health contributions.

    Results: Independent pharmacies provide tailored services and can expand access; market and policy factors shape viability.

    Conclusion(s): Strengthening policy and payment models can sustain independent pharmacies’ role in access and equity.

    Keywords: independent pharmacy; access; equity; reimbursement

    Access here.

  • UnitedHealthcare Pharmacy Care Hub Program Benefits Pharmacy and Patients

    Moses, Carley; Brown, Rebecca; Wright, Kim

    CPESN USA (Vimeo)

    State(s): VA

    Objective(s): [AI Generated] Describe a Medicaid care-hub model that integrates pharmacy and same-day physician virtual visits.

    Method(s): Program overview from CPESN Virginia implementation; expanded billing supports services delivered.

    Results: Same-day care through CPESN pharmacies; expanded billing pays for needed health services.

    Conclusion(s): Integrating virtual physician visits into community pharmacy can improve access for Medicaid patients.

    Keywords: Medicaid; telemedicine; medical billing; access; care hub

    Access here.

Tech Innovation

  • University (PGx) Clinical Testing with Genemarkers

    CPESN USA; Genemarkers

    CPESN USA (Vimeo)

    State(s): MI

    Objective(s): [AI Generated] Summarize national payer program enabling pharmacies to collect PGx samples.

    Method(s): CPESN pharmacies collect DNA samples for PGx testing under payer agreement.

    Results: Expanded access to pharmacogenomics testing through community pharmacies.

    Conclusion(s): Pharmacies can serve as convenient access points for PGx under payer programs.

    Keywords: PGx; pharmacogenomics; testing; payer; chronic care

    Access here.

Workforce Development

  • “It was a good opportunity for us to be in touch with public health”: Independent community pharmacists’ experiences working with public health before and during COVID‐19

    Rubinstein, Ellen B.; Preugschas, AnnaHelena; Skoy, Elizabeth; Nagel, Lisa; Larson, Mary

    The Journal of Rural Health

    Published Date: 01/01/2025

    State(s): North Dakota

    Objective(s): Describe independent pharmacists’ perceptions of relationships with public-health entities (pre-existing and pandemic-emergent), with rural/urban contrasts.

    Method(s): Qualitative study of 42 interviews across 42 pharmacies (21 rural, 21 urban); deductive + inductive analysis; mapped relationships on axes of personal interaction vs. service provision.

    Results: Four relationship types identified; rural pharmacists more often reported pre-pandemic personal interactions/service provision; many urban pharmacists’ public-health relationships arose due to COVID-19.

    Conclusion(s): Mapping shows where partnerships are strong/fragile; leveraging pharmacists can extend public-health reach in medically underserved rural populations.

    Keywords: partnerships; public health; vaccine; rural; workforce; community pharmacy

    Access here.

  • Addressing Rural Health Disparities Through Pharmacy Curricula

    Joyner, Pamela U.; O’Connor, Shanna K.; Thrasher, Kim A.; Blouin, Robert A.

    American Journal of Pharmaceutical Education

    Published Date: 12/11/2012

    State(s): U.S. (General); North Carolina

    Objective(s): To propose enhancements in pharmacy curricula to address rural health disparities

    Method(s): Review of pharmacy education trends and needs analysis

    Results: Pharmacy curricula lack rural health focus; recommends experiential training, recruitment, and tailored education

    Conclusion(s): Rural health education is critical to prepare pharmacists for rural practice demands

    Keywords: rural health; education; curriculum; workforce; training

    Access here.

  • Call to action: Clinical pharmacist roles and opportunities in health disparities research

    Marrs, Joel C.; Formea, Christine M.; Abdalla, Maha; Brual, Rochelle L.; Crowe, Susie J.; Freibert, Kirstie H.; Herink, Megan C.; Hoffman, Alexander R.; Philbrick, Ann M.; Prescott, Gina M.; Shahdoost Moghadam, Sara; Zhou, Crystal

    ACCP Commentary

    Objective(s): Highlight the roles clinical pharmacists can play in addressing health equity and eliminating health disparities, as well as identifying barriers, challenges, and solutions to increase pharmacist involvement in disparities research.

    Method(s): Commentary providing examples of pharmacist-conducted health disparities research, potential training opportunities, and recommendations to expand pharmacist-led research in this area.

    Results: Summarizes barriers and challenges to pharmacist involvement in disparities research, provides solutions including training and funding opportunities, and highlights examples of prior disparities-focused research by pharmacists.

    Conclusion(s): Calls for expanded pharmacist-led research in health disparities, encouraging training, collaboration, and leadership to reduce health disparities and improve outcomes.

    Keywords: health disparities; equity; research; workforce; training

    Access here.

  • Charting a new path forward for pharmacy residency expansion

    McFarland, M. Shawn; Stover, Kayla R.; Bhat, Shubha; Coon, Scott; Cooper, Mandelin; DiDomenico, Robert; Herbert, Sophia; Kessler, Sarah; Lee, Michelle; Maddox, Mary Margaret; Miller Quidley, April; Rhoney, Denise; Wooten, Leslie; Zhou, Yi

    ACCP Commentary

    Objective(s): Provide recommendations to expand and innovate pharmacy residency training.

    Method(s): Commentary reviewing barriers and offering four recommendations with specific actions. Identifies barriers to residency expansion (funding, sites, preceptors); highlights areas for innovation and equity.

    Results: Residency expansion is critical to meet ACCP’s vision; requires innovation, equity, and nontraditional pathways.

    Conclusion(s): Residency expansion is critical to meet ACCP’s vision; requires innovation, equity, and nontraditional pathways.

    Keywords: residency; workforce; training; equity; innovation

    Access here.

  • Informal learning processes in support of clinical service delivery in a service oriented ommunity pharmacy

    Patterson, Brandon J.; Bakken, Brianne K.; Doucette, William R.; Urmie, Julie M.; McDonough, Randal P.

    Research in Social and Administrative Pharmacy (RSAP)

    State(s): Iowa

    Objective(s): Examine how informal learning among pharmacy staff supports the delivery and sustainment of clinical services in community pharmacy.

    Method(s): Single-site case study at an Iowa independent community pharmacy; nine semi-structured staff interviews; qualitative analysis mapped to an informal learning model.

    Results: Identified feedback, reflection, workflow adaptation, and team communication as central to implementing and sustaining clinical services.

    Conclusion(s): Informal workplace learning is a practical lever to scale and sustain patient-care services; model warrants further study across sites.

    Keywords: training; workforce; clinical services; MTM; implementation; service innovation

    Access here.

  • Check-up on rural America and its pharmacies

    Collins, Sonya; Cather, Chip; Logan, Tripp

    American Pharmacists Association (APhA) CEO Blog

    Published Date: 04/17/2025

    State(s): Multiple U.S. states; Ohio

    Objective(s): To describe the role of rural pharmacists involved in Project ECHO, addressing healthcare gaps in underserved communities

    Method(s): Case examples and descriptive insights from rural pharmacists involved in Project ECHO

    Results: Pharmacists participate via videoconference case presentations and collaborative management; better local care and cultural appropriateness achieved

    Conclusion(s): Project ECHO supports pharmacists as critical healthcare providers in rural areas enhancing access and outcomes

    Keywords: rural; Project ECHO; access; pharmacists; telehealth

    Access here.

  • CHW Training Helps CPESN® New York Pharmacies Meet Rural Patient Needs

    CPESN New York; Maggy Pharmacy

    CPESN USA (Vimeo)

    State(s): NY

    Objective(s): [AI Generated] Describe impact of statewide Community Health Worker training for pharmacy teams.

    Method(s): Grant-funded CHW training program; pharmacy technicians trained and deployed.

    Results: Technician upskilling supported rural patient navigation and access; network recognized with 2024 IPRO Quality Award.

    Conclusion(s): Cross-training pharmacy staff as CHWs can extend reach to rural and underserved populations.

    Keywords: CHW; training; rural; access; workforce

    Access here.

  • Compliance with USP Chapter <797> in Small and Rural Hospitals

    ASHP Advantage Faculty

    ASHP — ASHP Advantage / Engaging the Experts

    Published Date: 04/17/2024

    Objective(s): [AI Generated] Share expert guidance to comply with USP <797> for small and rural hospitals.

    Method(s): Expert discussion.

    Results: [AI Generated] Key steps and pitfalls for sterile compounding compliance in resource-limited settings.

    Conclusion(s): [AI Generated] Targeted training and standardized processes enable compliance.

    Keywords: USP 797; sterile compounding; rural; compliance; training

    Access here.

  • Feature: Emily Hawes, PharmD

    Hawes, Emily (guest); Auxier, Bill (host)

    Rural Health Leadership Radio

    Published Date: 07/25/2023

    State(s): NC

    Objective(s): [AI Generated] Discuss rural workforce and GME initiatives with a pharmacist leader.

    Method(s): Interview.

    Results: [AI Generated] Insights on rural residency development and pharmacy’s role.

    Conclusion(s): [AI Generated] Expanding rural training pathways supports workforce distribution.

    Keywords: workforce; rural GME; access; training

    Access here.

  • Jack of All Trades: Precepting in Small and Rural Hospitals

    ASHP Podcast Team

    ASHP — Educator Essentials

    Published Date: 10/19/2021

    Objective(s): [AI Generated] Share practical strategies for precepting pharmacy learners in small and rural hospitals.

    Method(s): Interview/discussion with rural preceptors and educators.

    Results: [AI Generated] Examples of flexible precepting models, rotations, and learner support in resource-limited settings.

    Conclusion(s): [AI Generated] Intentional preceptor development and adaptable models can strengthen rural training capacity.

    Keywords: precepting; residency; workforce; rural; training

    Access here.

  • Maximizing Grant Opportunities, CPESN® Wisconsin

    Linde, Abbi

    CPESN USA (Vimeo)

    State(s): WI

    Objective(s): [AI Generated] Share practical tips for securing administrative, training, and implementation funds.

    Method(s): Video guidance from CPESN WI MNF on eligible uses and strategy.

    Results: Increased success securing non-patient-service grants to build capacity.

    Conclusion(s): Targeted grant strategy can fund the infrastructure needed to expand pharmacy services.

    Keywords: grants; training; implementation; sustainability

    Access here.

  • PGx ECHO: Pharmacogenomics Education and Mentoring for Healthcare Professionals

    University of Minnesota College of Pharmacy Team

    University of Minnesota College of Pharmacy

    Published Date: 03/31/2023

    State(s): Minnesota; Upper Midwest region

    Objective(s): To improve pharmacist and healthcare professional confidence and competence in clinical pharmacogenomics

    Method(s): Collaborative telementoring with monthly sessions including didactics and case consultations

    Results: Increased knowledge and application of pharmacogenomics in rural and underserved areas across the Midwest and beyond

    Conclusion(s): PGx ECHO expands clinical use of pharmacogenomics through pharmacist-led education and consultation

    Keywords: PGx; pharmacogenomics; education; ECHO; rural; training

    Access here.

  • Pharmacists closing health disparity gaps through pharmacogenomics

    Formea, Christine M.; Schultz, April J.; Empey, Philip E.

    Clinical Pharmacy Forum

    Objective(s): Describe how clinical pharmacists can use pharmacogenomics to help close health disparity gaps.

    Method(s): Conceptual review of precision medicine and PGx strategies to overcome barriers (diversity, access, economics, education, portability).

    Results: Identifies ways PGx can individualize care and improve equity, especially for rural/underserved populations.

    Conclusion(s): Clinical pharmacists leveraging PGx can help reduce disparities and promote health equity.

    Keywords: pharmacogenomics; PGx; equity; disparities; precision medicine

    Access here.

  • Pharmacogenomics case-based education: Establishment of Project ECHO education model for healthcare professionals

    Multiple authors including pharmacists and PGx experts

    American Journal of Health-System Pharmacy

    Published Date: 06/08/2025

    State(s): Multiple U.S.; Minnesota

    Objective(s): To develop and assess a pharmacist-involved pharmacogenomics education ECHO program for healthcare

    Method(s): Case-based educational telementoring with multidisciplinary learners including 42% pharmacists

    Results: Learners improved confidence and skills in pharmacogenomics, enhancing patient medication management The education model supports pharmacist adoption of pharmacogenomics clinically

    Conclusion(s): Not reported explicitly; case-based PGx ECHO model supports pharmacist adoption and clinical application

    Keywords: PGx; pharmacogenomics; ECHO; education; case-based learning

    Access here.

  • Progressive Models for Underserved Patients in Rural Health Settings

    ASHP Podcast Team

    ASHP — Clinical Conversations

    Published Date: 11/13/2021

    Objective(s): [AI Generated] Describe progressive virtual/telehealth care models for rural/underserved patients.

    Method(s): Edited excerpts from an ASHP session; interview/discussion.

    Results: [AI Generated] Examples of disease-focused models and standardized approaches for rural care.

    Conclusion(s): [AI Generated] Telehealth-enabled models can expand equitable access for underserved rural populations.

    Keywords: telemedicine; rural; underserved; equity; access

    Access here.

  • Rural Health System Leadership in Pharmacist Prescribing of COVID-19 Antiviral Medications

    ASHP Podcast Team

    ASHP — Pharmacy Leadership

    Published Date: 04/04/2022

    Objective(s): [AI Generated] Highlight a rural model where pharmacists prescribe COVID-19 antivirals to increase timely access.

    Method(s): Interview/discussion format with rural health system leaders.

    Results: [AI Generated] Practice insights on workflow, eligibility, and outcomes from pharmacist prescribing models.

    Conclusion(s): [AI Generated] Pharmacist prescribing can expand timely antiviral access in rural settings when supported by protocols.

    Keywords: COVID-19; antiviral; telemedicine; access; rural

    Access here.

  • Rural pharmacies’ role in providing vital health care services

    University of Iowa Hosts; Panelists

    From the Front Row (University of Iowa)

    Published Date: 04/04/2024

    State(s): IA

    Objective(s): [AI Generated] Panel of rural pharmacists on access and services.

    Method(s): Panel discussion.

    Results: [AI Generated] Examples of services and barriers in rural pharmacies.

    Conclusion(s): [AI Generated] Community pharmacies are vital access points in rural health systems.

    Keywords: access; rural; services; independent

    Access here.

  • RX for Success: Navigating Pharmacy Metrics in Small and Rural Hospitals

    Cramer, Tyler; Caron Jr., David T.; Johnicker, Kyle

    ASHP — Hot Topics in Pharmacy Practice

    Published Date: 08/17/2023

    State(s): MO; MA; IL

    Objective(s): [AI Generated] Provide approaches to metrics/benchmarking tailored to small and rural hospitals.

    Method(s): Interview/discussion with rural hospital pharmacy leaders.

    Results: [AI Generated] Practical metrics and benchmarking considerations for small/rural settings.

    Conclusion(s): [AI Generated] Customized metrics can inform performance and sustainability in small/rural hospitals.

    Keywords: metrics; benchmarking; performance; rural

    Access here.

  • Rx Radio — Episode 38 - A New Independent Ready to Compete

    Rx Radio Hosts

    Rx Radio

    Published Date: 9/24/2018

    State(s): LA

    Objective(s): [AI Generated] General practice stories with occasional rural/underserved overlap.

    Method(s): Interview format.

    Results: [AI Generated] Leadership journeys and practice innovations.

    Conclusion(s): [AI Generated] Story-driven insights support professional development.

    Keywords: leadership; underserved; rural; practice

    Access here.

  • Rx Radio — Episode 5 - Owning an Independent Pharmacy

    Rx Radio Hosts

    Rx Radio

    Published Date: 10/9/2017

    Objective(s): [AI Generated] General practice stories with occasional rural/underserved overlap.

    Method(s): Interview format.

    Results: [AI Generated] Leadership journeys and practice innovations.

    Conclusion(s): [AI Generated] Story-driven insights support professional development.

    Keywords: leadership; underserved; rural; practice

    Access here.

  • Script Your Future campaign episodes (community pharmacy)

    NCPA Foundation; Partners

    Script Your Future (NCPA) — Medication Adherence campaign

    Objective(s): [AI Generated] Promote medication adherence through community pharmacy campaigns.

    Method(s): Interview/series.

    Results: [AI Generated] Community engagement strategies for adherence.

    Conclusion(s): [AI Generated] Pharmacy-led adherence campaigns support chronic disease outcomes.

    Keywords: adherence; MTM; chronic care; community pharmacy

    Access here.

  • This Is Rural Health — general rural health episodes (some pharmacy relevance)

    California Rural Health Association

    This Is Rural Health

    State(s): CA

    Objective(s): [AI Generated] Broad rural health topics with occasional pharmacy intersection.

    Method(s): Interview series.

    Results: [AI Generated] Highlights models that may involve pharmacy collaborations.

    Conclusion(s): [AI Generated] Useful context for pharmacy partnerships in rural systems.

    Keywords: rural health; partnerships; access

    Access here.

  • Utilizing panel discussions to facilitate interprofessional learning: Lessons from the rural and underserved service track

    Lucas, Rachel C.; Govel, Jacob C.; Nasta, Gianna N.; Brooks, Mitchell; Clark, Taylor; McCall, Kenneth L.; Rola, Alexandra; Rouhana, Nicole; Seward, Simone; McGinley, Jacqueline

    Research Report

    Published Date: 06/27/2025

    State(s): Maine; New York

    Objective(s): Describe student perceptions of panel discussions in IPE, factors facilitating IPE, and learning outcomes.

    Method(s): Qualitative descriptive study of student quotes (n=4339) from 18 post-TRUST retreat assessments, coded and analyzed against IPEC competencies.

    Results: Panel discussions aligned with IPEC competencies; key themes identified in structure and outcomes; effective for promoting IPE learning outcomes.

    Conclusion(s): Panel discussions support IPE competency achievement; strategies identified for effective use.

    Keywords: interprofessional education; rural; underserved; IPEC; panel discussions; workforce training

    Access here.