The Senior Care Summit is the destination for independent LTC operators to learn from one another. You'll find business education devoted to your success and networking opportunities at the NCPA LTC Division reception. Then, head to the expo hall to connect with partners committed to helping you grow your long-term care business.

Build connections at the NCPA LTC
Division networking reception

Saturday, Oct. 14, from 5:30-6:30 p.m. This reception is open to all NCPA 2023 Convention registrants.

Learn from successful peers

Business of Long-Term Care Workshop

(separate registration fee applies)

Saturday, Oct. 14

Your Step-by-Step Guide to Launching a Medical-at-Home Program

10:30-11:15 a.m.

Lindsay Dymowski, Cofounder and President of Centennial Pharmacy Services and LTC@Home Pharmacy Network, has been successfully providing medical at-home services to her complex patient population—and getting paid for it—for over 5 years. She has worked out the answers, so you don't have to. Come find out how to qualify patients, differences in billing community versus long-term care, preventing audits, and how you can add new revenue to your bottom line—while avoiding DIR fees.

Lindsay Dymowski, president, Centennial Pharmacy Services and cofounder, LTC@Home Pharmacy Network

Pharmacist and Technician Learning Objectives:

• Describe how to start a medical-at-home program in your pharmacy.

• Identify patients to be reimbursed under an LTC NPI.

• Discuss how to document patient care in a medical-at-home pharmacy setting.

Shoot the Breeze®: Long-Term Care (Non-CE)

11:30 a.m.-12:15 p.m.

Bring together long-term care pharmacy teams from across the nation and what's the result? An invaluable treasure trove of profitable strategies and sharing. Join us for an open dialogue around your LTC business—workflow efficiencies, technology tips, delivery processes—anything is on the table. Walk away with a wealth of actionable ideas to enhance your LTC success, all in a collaborative and dynamic atmosphere.

An LTC Operations Deep Dive: Utilizing Six Sigma Methodologies to Decrease Waste and Improve Efficiencies

1:45-2:30 p.m.

From Disney to Tesla to Bank of America, companies all over the world have adopted Six Sigma process improvement methodologies to decrease waste and improve efficiencies in their businesses, and you can too. LTC pharmacy operations expert Paul Shelton will examine eight key areas of pharmacy waste—defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and excess processing—and provide opportunities for improvement with real-life examples. Walk away with the next steps to decrease your LTC workflow waste and save money.

Paul Shelton, president, PharmaComplete Consulting Services

Pharmacist and Technician Learning Objectives:

• Describe Six Sigma methodologies and how they could be applied to your LTC pharmacy.

• List steps in mapping workflow processes in your pharmacy.

• Discuss key metrics to collect and analyze your efficiencies.

Sunday, Oct. 15

Selling Your Medical-at-Home Services

8:30-9:15 a.m.

Building and nurturing relationships are critical to growing your medical-at-home niche as in traditional long-term care pharmacy. Lindsay Dymowski shares how her pharmacy has found success describing the model, speaking to prescribers' pain points, and ultimately attracting new patients. Get insights on what motivates providers to recommend medical-at-home services, so you can best market to physicians and medical groups as well as to hospice, assisted living, and MCOs/ACOs. Walk away from this session with tools to identify referral sources and marketing best practices to leverage your services.

Lindsay Dymowski, president, Centennial Pharmacy Services and cofounder, LTC@Home Pharmacy Network

Pharmacist and Technician Learning Objectives:

• Describe what patients qualify as medical-at-home patients.

• Identify where the medical-at-home patient population is found.

• Discuss how to build collaborative relationships with community providers.

Monday, Oct. 16

How Electronic Health Record Access Changes the LTC Game

8:30-9:15 a.m.

Nicole Schreiner of Streus Pharmacy's team was spending unnecessary time tracking down patient data readily available in electronic health records, so she worked with her facility clients to secure EHR access for her pharmacy. Now, the team accesses accurate patient histories and medication records, communicates in real-time with prescribers, and provides advanced services like antibiotic dosing and INR monitoring. Find out how she proved her case to the facility staff, the obstacles she overcame, and how your LTC operation can benefit from having data at your fingertips and seamlessly collaborating with your facility partners.

Nicole Schreiner, PharmD, owner and chief executive officer, Streu's Pharmacy Bay Natural

Pharmacist and Technician Learning Objectives:

• Review strategies to communicate EHR access benefits to facility staff and respond to pushback.

• Discuss how streamlined data sharing and real-time communication with prescribers can accelerate prescription processing, reduce errors, and optimize medication management workflows in your LTC pharmacy.

• Describe advanced service opportunities and apply data-driven decisions for better outcomes and partnerships.

Connect with potential partners on the Expo floor

Unlike with other shows, NCPA doesn't limit which exhibitors can attend or what they can offer you at their booths. We work to bring in as many different companies as space allows so you have countless options in one place and can find what works best for your pharmacy. See the current exhibitor list here.