We're bringing another conversation from the 2024 NCPA Annual Convention to the Independent Rx Forum podcast. This time John Beckner and Ed Cohen speak with Meredy Ayers, CPhT-Adv, CHW, development specialist, Bremo Pharmacy, and Jake Galdo, managing network facilitator, CPESN Health Equity and co-founder and CEO of Seguridad. They discuss how to maximize pharmacy profitability through effective support staff utilization. Listeners will learn how expanding technician roles and improving job satisfaction can boost retention, increase safety, and drive revenue.
Listen here or wherever you get your podcasts. For information and resources to help expand your technicians' roles, we encourage you to visit our partners at the Pharmacy Technician Certification Board at www.ptcb.org.
