Members helping members

NCPA March 25, 2020

Thank you for sharing your stories with qAM. Your ideas may inspire your colleagues, so please keep them coming!

At Mike Minesinger's Alwan Pharmacy and Compounding Center locations in Peoria, Ill., they're giving out hand sanitizer spray free of charge. They limit to one household per day. According to a story on the WMBD radio website, pharmacist Sam An said, "We understand the crisis that's going on and we're not out to make a buck, we just want to make sure that everyone in our community is safe."

The staff at Lily's Pharmacy in John's Creek, Ga., wanted patients to know that they're open for business but they miss the personal interactions, so they made this video. "We will ALWAYS be here for OUR community," owner Jen Shannon said. "We may not be able to hug you right now, but we can still take very good care of you and your family!"

Peter Wolfe at Wolfe's Pharmacy in Chauvin, La., sends this update: "We closed the front door and are using drive thru. We deliver at no charge 60 to 70 miles away. We package 30-day supply, do over 1,000 packs a month. Virus has stopped our marketing, but we are busy and meeting our expenses as of now. Low, low and slow reimbursements and DIR fees are making it a challenge to continue."

Dean Jolley at Jolley's Compounding Pharmacy in Salt Lake City reports: "We locked our front door and have patients use the drive up. We have those who call, give us their credit card and call us when they arrive and if drive up is busy, we run it out to them. Also, I feel like I am working at Wendy's. I go out my back door and see eight cars lined up to the street. I take their credit cards, etc., and have them park. Then, help the next person and take them the completed sale. One time I had to go past seven parked cars before I found the right person. Fun!"